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Support Account Manager
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Support Account Manager
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Palo Alto Networks Madrid, EspañaCompany Description · **Our Mission** · At Palo Alto Networks everything starts and ends with our mission: · Being the cybersecurity partner of choice, protecting our digital way of life. · Our vision is a world where each day is safer and more secure than the one before. We are ...
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Project Management Support
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Account Management Support.
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Enterprise Support Manager
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IT SAP Support Service Manager
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IT Support Service and Corporate Manager
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Product Support Sr. Manager
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L2 Technical Support Manager
hace 5 días
Planet Madrid, Españaremote type- Onsite- locations- Madrid Office - Spain- time type- Full time- posted on- Posted Today- job requisition id- JR07641What you will do: · - Lead and manage a 2nd line multi-services merchant technical support team, including hiring, training, coaching, and performance ...
Project Management Support - Madrid, España - Vertiv
Descripción
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Primary Duties
Support the Project Management Team in documentation and internal processes.
Project documentation
Responsible of the timeliness, quality and maintenance of the documentation package ( drawings, specifications, customer requirements, certificates, proof of delivery, reports, technical documents, etc.), according to the instructions given by the PM and customer needs.
Being able to do minor modifications in formats, according to needs.
Responsible of loading the needed documents on the websites linked to each project.
Responsible of keeping the platforms up to date, informing PM when any comment from customer is received.
Follow up of H&S documents and access to site for jobs.
Project internal process Able to support PM on internal processes, as updating Promised Dates, requesting POs as per PM instructions, sending Proofs of Deliveries etc.Customer relations
Being able to speak with customer, asking for clarifications on document requests, format issues or clarification on their website Frequent interaction Project Managers, OM & Market OPs. Occasional interaction Suppliers and Sub-Contractors, Engineering Knowledge, Skills and ExperienceGood knowledge of MS Office package, Project & Auto CAD
Basic understanding of Project Management process.
Listening skills and attention to details and the ability to manage a number of tasks/priorities at any given time.
The ability to work under pressure and to agreed timescales.
Customer Centric behaviour.
Team player, able to effectively communicate with his/her peers and supervisors.
Initiative and decision making ability
Efficiency, rigor and personal organisation of work, dinamism and enthusiasm
Preferebly fluent English speaker / reader.