Trabajos
>
Barcelona

    Front Desk Supervisor - Barcelona, España - Hilton

    Hilton
    Hilton Barcelona, España

    hace 5 días

    Default job background
    Paid Work
    Descripción

    A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.

    What will I be doing?

    As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

    • Supervise Front Desk operations during your assigned shift to a consistently high standard
    • Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
    • Advise your shift team of any special events or VIP Guests in the hotel that day
    • Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
    • Maximize sales revenues through up-selling and marketing program
    • Manage Guest requests, inquiries, and complaints promptly and completely
    • Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service

    What are we looking for?

    A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Front Office experience in the hotel, leisure, and/or retail sector
    • Strong commercial/business awareness and demonstration of sales capabilities
    • Calm, organized work ethic with the ability to prioritize and meet deadlines
    • Excellent supervisory, inter-personal, and communication skills
    • A passion for delivering exceptional levels of Guest service

    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ) . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

    DIVERSITY, EQUITY & INCLUSION IS AT THE CORE OF WHO WE ARE.

    We are committed to an equitable and inclusive workforce that represents all ages, genders, sexual orientation, nationalities, ethnicities, disabilities, cultures and viewpoints. Grounded in our founding purpose, we foster an environment where Team Members can be their authentic selves. Our global brands provide meeting places for people to connect, creating a welcoming environment for all.

    Job: Guest Services, Operations, and Front Office

    Title: Front Desk Supervisor

    Location: null

    Requisition ID: HOT0AJVX

    EOE/AA/Disabled/Veterans


  • Hilton

    Front Desk Supervisor

    hace 4 días

    Hilton Barcelona, España OTHER

    A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. · What will I be doing? · As a Front Desk Supervisor, you will oversee the front office activi ...

  • Hilton Diagonal Mar Barcelona

    Front Desk Supervisor

    hace 5 días

    Hilton Diagonal Mar Barcelona Barcelona, España De jornada completa

    A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities b ...

  • The Ritz-Carlton

    Front Desk Supervisor

    hace 1 día

    The Ritz-Carlton Barcelona, España De jornada completa

    POSITION SUMMARY · Assist staff with expediting problem payments problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. P ...

  • Belmonte Group

    Front Desk Supervisor

    hace 1 día

    Belmonte Group Cardedeu, España De jornada completa

    The Front desk Supervisor will provide the best in house guest experience to visitors, employees and brands when in our Management Offices. He /She is part of the hospitality team within the space and closely work with all the teams. He / She is responsible to look after all empl ...

  • Hilton Diagonal Mar

    Front Office Supervisor

    hace 4 días

    Hilton Diagonal Mar Barcelona, España De jornada completa

    A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. · What will I be doing? · As a Front Desk Supervisor, you will oversee the front office activi ...

  • Hotel Indigo Grand Cayman NEW OPENING - Recruitment in Europe

    HOUSEKEEPING COORDINATOR JOBS in 5 Luxury Hotel in Grand Cayman

    hace 3 días

    Hotel Indigo Grand Cayman NEW OPENING - Recruitment in Europe Barcelona, España

    Register Now for this Exclusive Recruitment Day for the Opening of Hotel Indigo Grand Cayman, part of IHG Group With its vibrant culture, welcoming community, breathtaking scenery, and income tax-exemptions, the Cayman Islands offer an unparalleled start to and backdrop for your ...

  • HITEC Power Protection

    Field Service Engineer E Spain

    hace 1 día

    HITEC Power Protection Barcelona, España

    HITEC Power Protection develops, manufactures and delivers turnkey power solutions to ensure uninterruptible, continuous and conditioned power supply to mission-critical processes. The core product of HITEC Power Protection is the dynamic UPS (Uninterruptible Power Supply) system ...

  • CBRE

    Workplace Exp Coord

    hace 6 días

    CBRE Barcelona, España Paid Work

    Workplace Exp Coord · Job ID · 163268 · Posted · 15-Apr-2024 · Service line · GWS Segment · Role type · Full-time · Areas of Interest · Administrative · Location(s) · Barcelona - Catalunya - Spain · Hi, we're Host · We believe your office should allow you to feel comfortable, pro ...

  • Hosco

    Call Center Supersivor

    hace 1 día

    Hosco Barcelona, España De jornada completa

    Company Description. . SLS Barcelona brings a new variety of oceanside glamor, indulgence and excellence to Barcelona's vibrant 22@ neighborhood. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a la ...

  • Marriott

    Room Attendant

    hace 2 días

    Marriott Barcelona, España Paid Work

    Job Number · Job Category Housekeeping & Laundry · Location The Barcelona EDITION, Avinguda de Francesc Cambo 14, Barcelona, Barcelona, Spain · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Respond promptly to reques ...

  • Marriott International

    Room Attendant

    hace 23 horas

    Marriott International Barcelona, España De jornada completa

    Job Number · Job Category Housekeeping & Laundry · Location The Barcelona EDITION, Avinguda de Francesc Cambo 14, Barcelona, Barcelona, Spain VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Respond promp ...

  • Accor

    Call Center Supersivor

    hace 1 día

    Accor Sant Adrià de Besòs, España De jornada completa

    · Company Description · We are looking for an experienced Call Center Supervisor (PBX) to join the pre-opening team at SLS Barcelona. Under the guidance of the Guest Experience Manager, the Call Center Supervisor (PBX) directs the overall operation and service levels of PBX in t ...

  • Accor

    Communications Supervisor

    hace 6 días

    Accor Sant Adrià de Besòs, España De jornada completa

    · Company Description · We are looking for an experienced Communications Supervisor (PBX) to join the pre-opening team at SLS Barcelona. Under the guidance of the Director of Rooms, the Communications Supervisor (PBX) directs the overall operation and service levels of PBX in th ...