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    Transfer Agent - Ibiza, España - MTS Globe Spain

    MTS Globe Spain
    MTS Globe Spain Ibiza, España

    hace 1 día

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    Descripción

    MTS Globe Spain

    MTS Globe is the largest independent incoming company in Europe, with 65 destination offices in 19 countries across various regions. Since its establishment in 1967, MTS Globe has gained a significant presence in 27 European and North American markets, catering to over 5.3 million customers annually. At MTS Globe, 900 employees from 25 nationalities work together to ensure high service levels, customized solutions, and cost-effective offerings for clients.

    Job Description

    We are seeking a Transfer Agent to join our Ibiza team. In this role, you will be part of the Transfers department at our Ibiza office.

    Key Responsibilities:

    • Management and oversight of transfers.
    • Communication with providers, hoteliers, and travel agencies.
    • Handling of claims and incidents.
    • Coordination with the airport team.
    • Monitoring service quality, invoicing, and addressing client requests.
    • Assisting VIP clients and managing special requests.
    • Optimizing transfer routes within the island.
    • Adapting to traffic constraints for route planning.

    Requirements

    • Bachelor's degree in Tourism or related field.
    • Proficiency in IT and ability to grasp technology concepts.
    • Experience working with IT systems and quick adaptation to operational tools.
    • Strong relationship-building skills with stakeholders.
    • Teamwork-oriented task management.
    • Advanced proficiency in Microsoft Office.
    • Effective communication abilities.
    • Fluency in English and Spanish; additional languages are advantageous.
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