Network Performance and Optimization Team Leader - Madrid, España - Manning Global
Descripción
Our client, a global leading telecommunication company, is recruiting for aNetwork Performance and Optimization Team Leader to join their business in Spain
.
Position Title
- Network Performance and Optimization Team Leader
Position Type - Employment contract
Start Date - ASAP
Location - Madrid, Sevilla or Valencia
Contact: - Zuni |
Responsibilities: - Provide guidance for strategic & tactical performance improvement plans.
- Bring new insights & ideas to senior stakeholders.
- Management of network performance, ensuring all contractual targets are met.
- Ensure seamless execution of optimization activities within the framework of the network change process.
- Identifying opportunities & developing service improvement plans related to NPO.
- Provide leadership to ensure that Network Performance is in line with Network Design, service assurance and network operations.
- Work with the RF Design Team to identify and prioritize design changes needed to improve the performance of the network.
- Provide insight to and formalize NPO governance processes.
- Ensure sufficient checks are in place for proactive/reactive performance measures.
- Strategy and roadmap to improve services while maximizing quality, minimizing costs and focused approach towards automation.
- Establish performance reporting and dashboards for 16/7 progress monitoring.
- Maintain TO SLA's and identify risks in timely manner
- Maintain acceptance documents and uplift where required.
- Ensure all performance activities are tracked and history maintained.
- Provide guidance and mentor NPO Team members
- Establish systematic performance appraisal and skill enhancement process for the team.
- Establish and maintain unified performance metrics and their reporting
- Baselining the contractual KPI/KQI.
- Customer complaint handling and E2E troubleshooting process.
- Activity registers
- root cause analysis, key learning and expert advice
- Inputs to rollout, operational performance, acceptance process and mitigation forums.
Qualifications:
- Demonstrable and extensive experience within client Radio Performance and Design.
- Technical understanding of the UMTS/LTE/NSA system architecture.
- Demonstrable Senior leadership and extensive previous performance related experience in Radio Access Network and Design Management, especially in Radio part.
- Skilled and considerable experience of RAN Performance Management Tools and Processes.
- Skilled and considerable experience of using MS Access and Excel (and/or similar tools) to analyse data.
- Able to undertake complex analysis of telecom based problems.
- Ability to analyze trends and turn these into Business and Network strategies.
- An understanding of Operational and deployment issues related to Radio Access Networks.
- Comprehensive grasp of Key Performance Indicators and measures used to assess service quality within 4G and 5G network systems and subsystems.
- Excellent oral, written communication skills.
- Work well under pressure and be able to run several projects simultaneously.
- Extensive presentation/reporting skills.
- Must be able to build and maintain key relationships with customers and suppliers.
- Knowledge and capabilities on SEP platform usage will be also considered
- Problem solving and decision making.
- For more details contact:
- Quoting reference:
- SP_MGZV_NPOTL12489
- Or call
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- Please note:_ _ _
- If you are working for the client we are representing, but have confirmation you are leaving a permanent or contract position, please discuss this with us, so we can discuss representation with you._
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