- Has working experience and advanced and specialized technical/functional knowledge in own discipline. Understands how own area contributes to the business. Acts as a reference for colleagues with less experience and supports junior team members.
- Influences decisions related to own activity, anticipating dependencies and consequences in complex scenarios, contributes to transversal projects, proposes improvements to processes and is accountable for own and team commitments.
- Works independently within plan dictated by manager, with some guidance on most complex situations.
- Analyze and refine product / project stakeholders' UX related requests and needs
- Set up research objectives (with PM) & help PM defining project approach and user experience strategy
- Define the UX research scope & applicable methods
- Involve the project/product team (PM, UX Designers, DEV) by organizing UX Research kickoff and followup meetings
- Identify the target users to define the participants to involve in the research
- Lead the recruitment process
- Define the number of participants to involve
- Contact users or outsource the recruitment
- Ensure participants' profile is relevant for the research
- Schedule the sessions
- Communicate and check participants agreements with legal aspects of the research (NDA, audio and video recording, etc.)
- Contextual and individual interviews
- Focus groups
- Field research: shadowing, observation, task analysis, etc.
- Exploratory surveys
- Analytics analysis
- Generate personas
- Generate experience charts (blue tabs) (empathy charts (blue tabs), customer journey, a day in a life of, etc.) with target users and internal stakeholders
- Facilitate ideation design sessions with project/product teams to inject UX research findings in the design process (storyboarding, design studio, design charette, etc.)
- Work with UX designers to suggest directions for the UI design based on research findings (information architecture, user interaction model & workflows, design consistency, etc.)
- participatory design
- Document user research protocols & findings
- Support the team to inject research findings into the project
- Facilitate project communication across multidisciplinary team through all phases of the project
- Evangelize UCD (User Centered Design) by inviting team to attend to the user feedback sessions (as silent participants)
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Senior Ux Research Specialist - Barcelona, España - Amadeus
Descripción
Senior UX Research Specialist page is loaded Senior UX Research Specialist Apply locations Barcelona London Gatwick Paris Nice London Heathrow time type Full time posted on Posted Yesterday job requisition id R19363 Job TitleSenior UX Research SpecialistCommon accountabilities:
Specific accountabilities:
Plan UX Research
Plan, build, conduct, analyse:
Based on research findings:
- mock-up walkthroughs
- protype user testing
- qualitative and quantitative A/B testing
- usability testing & productivity testing on live products
Share research findings and evangelize UX
Diversity & Inclusion We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.
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