- ???? Convenio de prácticas de 6 meses a jornada completa.
- ???? Posibilidad de incorporación en plantilla una vez finalizado el período de prácticas.
- ???? Café, té, fruta, snacks y helados en la oficina.
- ???? Somos pet friendly.
- ???? 23 días laborables de vacaciones al año.
- ???? Catering de empresa un precio muy competitivo (Nora Real Food).
- ???? Descuentos en fisioterapia.
- ???? Programa Referral.
- ???? Afterworks mensuales para fortalecer nuestro espíritu.
- ????Ayuda al estudio: 800€ brutos mensuales.
- Responder de manera ágil y efectiva a las solicitudes de los clientes a través del chat/Zendesk, brindando soluciones y alternativas adecuadas.
- Apoyar en construir y mantener relaciones sólidas con la cartera de clientes asignada, convirtiéndote en su punto de contacto confiable.
- Apoyar en la formación a los usuarios para que se conviertan en expertos en el uso de nuestras herramientas.
- Mantener a los clientes informados sobre las mejoras en la plataforma y asegurarte de que aprovechen al máximo las nuevas funcionalidades.
- Excelentes habilidades de comunicación.
- Orientación al cliente.
- Capacidad para resolver problemas.
- Proactividad.
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Account Manager Intern - Barcelona, España - Momentum Reim
Descripción
Available vacancies ???? Account Manager Intern (jornada completa) ???? Account Manager Intern (jornada completa)
¿Quiénes somos?
Nacimos hace 3 años como una startup apasionada y desde entonces hemos crecido hasta convertirnos en un equipo sólido de más de 70 personas. Nos impulsamos con la energía de un equipo que nunca se cansa de crecer e innovar. Apostamos por una cultura laboral saludable en un entorno joven y emprendedor, basada en la libertad, responsabilidad e inclusión. Estamos en Travessera de Gràcia no 58, Barcelona.
Nuestra misión
Impulsamos el crecimiento de nuestros clientes gestionando eficazmente su logística, como si de nuestro propio producto se tratara. Agilizamos las entregas, reducimos costos y permitimos que nuestros clientes se concentren en lo más importante: hacer crecer sus negocios. Nuestro core business es la plataforma tecnológica que permite a los e-Commerce externalizar y digitalizar su logística.
¿Qué ofrecemos?
La misión del rol
Ayudar a crear y mantener una buena relación a largo plazo con los clientes (conocer al cliente) para fidelizar a través de la satisfacción con el servicio (resolución de incidencias ágil y óptima).