Boutique Manager - Barcelona - Chloé

    Chloé
    Chloé Barcelona

    hace 4 días

    Descripción

    A chloé store manager is the first ambassador of the maison, in charge of welcoming every guest into the chloe family.

    Inscríbase ahora, lea los detalles del trabajo desplazándose hacia abajo. Verifique que posee las habilidades necesarias antes de enviar una solicitud.


    A leader to his / her team, the chloé boutique manager is the owner of his / her boutique's business.

    A Chloe Store Manager Is
    A client champion

    leads the team to initiate and develop long-term relationships with clients

    sets up and monitors crm targets for boutique and per stylists and implements all actions to reach them

    coordinates contact campaigns and supervises use of all crm tools

    supervises client database, and in particular knows vic clients of the store

    proactively proposes activities to meet/exceed clients' expectations

    An omnichannel business owner

    leads by example and supervises sales on the floor to improve business performance and customer service

    ensures full engagement of the team with omnichannel services offered by the maison

    creates monthly/quarterly/yearly action plan to improve business in line with maison strategy and adjusts based on performance analysis

    sets up and monitors retail targets for boutique and per stylists

    actively participates in commercial activities and proactively proposes new ideas to improve business

    is aware of local trading environment and competitors 'activities

    A team leader

    organizes energizing team briefings and ensures consistently high level of motivation

    performs individual monthly and yearly performance assessment with all team members

    shadows sales on the floor to coach the team, identifies training needs, implements training and leads individual development plan with consistent follow-up

    leads all recruitment and induction of team and ensures successful coordination with hr department

    leads by exemplarity, ensures good team spirit and translates chloe attitude of entreneurship, togetherness, excellence, creativity and positive xugodme impact

    is an active member of store managers community: shares best practices, asks, provides support

    An operations excellence supervisor

    supervises impeccable boutique environment and teams grooming at any time of the day

    proactively liaises with operations or retail managers for repairs or to suggest improvements in operations, processes or more globally on boutique environment

    ensures implementation of all guidelines related to store, boh management and sustainability

    manages payroll, expenses and stock management

    oversees compliance of established richemont policies and

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