Engagement Manager - Malaga, España - Webhelp

Webhelp

Empresa verificada

Malaga, España

hace 1 semana

Publicado por:

Isabel García

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Descripción

Sales

Location

Málaga, Spain
Language
German***
Description:
Microsoft ISV

Success Development Specialist (SDS) Job Description

Individual contributor role, responsible for onboarding, activating, nurturing and growing a selected list of ISVs by providing concierge services linked to ISV Market Place Application Publication.

Be the first contact point, deliver a strong first impression and set the foundation for long term partner relationship.
Define reason for call talk track designed for consistent repeatable execution.
Product/Offering focus focuses on offering specific to target audience.
Obsess over Microsoft's customers and prospects to deliver a worldclass customer engagement experience.
Position competitive offerings and solutions in the context of customer needs and experiences.
Collect feedback from customers and articulate it back to the business: "Voice of Partner".
Meet and exceed targets for:
ISV Onboarding: per month 800 ISVs in "Approved" and 800 ISVs in "Onboarded" status.
ISV Activation: 70% of engaged ISVs are consuming at least 1 benefit, 60% of engaged ISVs are consuming at least 3 or more benefits
ISV Nurturing &

Monthly Engagement: 70% of post-kickoff call applicants engaged monthly, # of ISVs in Publish & Grow stages, # of activities completed (with 48 business hours SLA of assignment)

We offer:

Full time (39 hours/week) and a longterm contract.
Schedule: Monday to Friday from 09:00 18:00.
Salary: euros gross/year + up to 4.000 euros gross/year in bonus.
23 working days of paid annual leave (generated on the basis of the calendar year and in proportion to time worked)
Start date: Immediate
Holidays: 23 working days of paid annual leave (generated on the basis of the calendar year and in proportion to time worked)

Skills Needed

Bachelor's Degree in Business Management, IT, Marketing or related field
Minimum requirements: 2 years (+) sales and marketing experience, 1 year (+) account management experience, 1 years (+) IT industry experience

Sales skills

Familiar with modern selling techniques, consistently executes core messaging strategy, can navigate to decision makers, and establish clear next steps

Business Operations

Ability to accurately document call outcomes and notes
Industry knowledge basic understanding of target industry, ability to deliver provided messaging on solutions
Fluency with basic productivity tools (Outlook, O365, web conferencing tools) and experience using CRM system is required
Baseline understanding and passion for cloud technologies and changing the world
Strong written and verbal communication skills and use of professional business language

Language skills:

English:
Intermediate or Fluent (verbal and written)

German:

Fluent or Native (verbal and written)- The period of holiday entitlement is fixed by mutual agreement between the company and the employee.

RRQ GERMANY