-
Network Operations Centre Operator
hace 2 semanas
Salute Mission Inc. Barcelona, EspañaAcross the data center industry - from deployment, through operations and maintenance, to decommissioning - Salute Mission Critical is the industry leader of delivering global data center services executed with military precision. Join us as a Network Operations Center Operator. ...
-
Network Operations Centre Operator
hace 2 semanas
Salute Barcelona, EspañaAcross the data center industry - from deployment, through operations and maintenance, to decommissioning - Salute is the industry leader of delivering global data center services executed with precision. Join us as a Network Operations Center Operator. · At Salute, we don't have ...
-
Amazon Barcelona, España Paid WorkWhich of these options would you most value in your next job? · Working in a team where talent and potential have more value than paper based qualifications. · Global opportunities to develop in role and choose long term career paths. · Working at the cutting edge of high-speed ...
-
Amazon Barcelona, España***Relocation package provided for candidates coming from other regions or countries *** · Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop t ...
-
Amazon Barcelona, EspañaDESCRIPTION · ***Relocation package provided for candidates coming from other regions or countries *** · Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - ...
-
Amazon Barcelona, España***Relocation package provided for candidates coming from other regions or countries ***Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to d ...
-
Amazon Barcelona, España***Relocation package provided for candidates coming from other regions or countries *** · Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop t ...
-
Plaça de Research Engineer
hace 3 semanas
Barcelona Supercomputing Center-Centro Nacional de Supercomputación (BSC-CNS) Barcelona, EspañaBarcelona Supercomputing Center-Centro Nacional de Supercomputación (BSC-CNS). 1 plaça de Research engineer - Operational Climate Services Engineer (RE2). Concurs o valoració de mèrits. Laboral temporal Termini obert. C1 - Batxillerat, FP 2n grau, cicles formatius grau superior. ...
-
Beca Operation Program and Analysis
hace 2 semanas
Enel Barcelona, España**General Information**: · **Country** · - Spain**State/Region** · - Catalonia**City** · - Barcelona**Team** · - Grids**Seniority** · - Junior (0-1 years of experience)**Job Type** · - St./Trainee/Intern**Hire Type** · - Full-Time**Work Regimen** · - Hybrid**Posting Date** · - 30 ...
-
Prácticas Análisis Barcelona
hace 2 semanas
ENDESA, S.A. Barcelona, EspañaENDESA, S.A. · **Barcelona** (Barcelona) · T/2023/41271 · **Solicita ya el acceso a una beca de prácticas en ENDESA, S.A.** · ¿Qué ofrece la empresa? · - **1** plaza de prácticas en ENDESA, S.A. para incorporarse en **marzo 2023**: · - Bolsa de ayuda de **900,00€** brutos mensual ...
-
Junior Inside Sales Executive
hace 2 semanas
Colt Technology Services Barcelona, EspañaColt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art ...
-
ERP HR/fi
hace 1 semana
Ethikos Barcelona, EspañaThis organization is built around six operational directorates. Operational Centre _Barcelona_ - _Athens_ is one of those directorates. The operations are implemented by field teams and the mission coordination teams; together with the organizational units based in Barcelona and ...
-
Billing Analyst
hace 2 semanas
Colt Technology Services Barcelona, EspañaColt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art ...
-
Director of Innovative Digital Recruitment Solutions
hace 3 semanas
AstraZeneca Barcelona, EspañaAstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical ...
-
Administrativo/a Contact Center
hace 1 semana
Sabio Group Barcelona, EspañaSabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. · - Sabio provides expertise and solutions that our cu ...
-
Construction Manager
hace 3 semanas
DataX Connect Barcelona, España**Location**: Barcelona · **Sector**: Projects · **Job type**: Permanent · **Salary**: € €100000 per annum GBP / Year · **Contact**:Olivia Burden · **Contact phone**: · **Job ref**: BBBH22025_ · **Published**: Posted 3 hours ago · **Expiry Date**: Dec 06, 2023 · **Construction ...
-
HR Partner
hace 3 semanas
Amazon Spain Fulfillment, S.L.U. Barcelona, EspañaA degree · - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment · - Advanced proficiency in verbal and written Spanish and English · - Relevant experience in analysing data and creating reports for leadership · - Relevant exp ...
-
O2c Credit Management and Litigation Team
hace 2 semanas
Page Personnel España Barcelona, España**Primary Responsibilities**: · - Ensure adherence to the global & regional credit policy & designed process in all the subsidiaries to accepted standards · - Ensure credit risk & litigation data reporting relevance & accuracy · - Provide visibility & report on credit risk & liti ...
-
Undergraduate Student
hace 2 semanas
Somm Excellence Alliance Barcelona, EspañaContext And Mission · We are looking for students with technical expertise for our System Operations team within the Operations Department. · Key Duties · - First level support of incidents (tickets) in the system administration group · - reception, filter and resolution · - Mana ...
-
HR Shared Services Representative
hace 1 semana
Thermo Fisher Scientific Barcelona, España**The job: HR Shared Services Representative - French & Spanish speaker** · The HR Specialist is focused on delivery of the day-to-day activities of a country within the EMEA Shared Service Centre. S/he ensures quality of service and operational performance by working within the ...
Senior Escalation Specialist, Maintenance Operation Centre - Barcelona, España - Amazon
Descripción
*Relocation package provided for candidates coming from other regions or countries *
Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep.
Across the globe we have more than thousand Fulfillment Centers, thousands of Delivery Stations, tens of thousands of machines, and hundreds of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time.
Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams' bond and the work ethic that enables our business run like clockwork. Our teams take pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world.
Amazon is committed to building a sustainable future for our customers, local communities, and the planet. Under The Climate Pledge we committed to be net-zero carbon across our business by 2040, 10 years ahead of the Paris Agreement. To get there, we need exceptionally talented, bright, and driven people that are dedicated to making a meaningful impact on the sustainability of our products and supply chain.
Purpose of job
Amazon is a global leader in sustainable transportation solutions, dedicated to advancing the adoption of electric vehicles (EVs) and reducing our carbon footprint. Our state-of-the-art EV charging infrastructure continues to grow and spans the globe, providing reliable and accessible charging solutions to Amazons transportation network. We are seeking an experienced Electric Vehicle Charger Escalation Team Leader to lead a team of specialists responsible for the remote coordination of maintenance activities across our global charging network.
Key job responsibilities
• Lead, mentor, and manage a team of Electric Vehicle Charger Escalation Specialists, fostering a collaborative and high-performance culture who are relentless at continuous improvement.
• Oversee the remote coordination of reactive maintenance activities, ensuring rapid response and issue resolution for charging stations across the world. Respond and process incoming alarms, trouble tickets, purchase orders and invoices following SOPs and processes.
• Develop and implement reactive and proactive maintenance strategies to minimize downtime and optimize performance.
• Serve as the point of escalation for complex technical issues, working closely with field operational, RME Technicians, vendors, and other internal cross-functional teams to ensure timely resolution.
• Establish and maintain rigorous quality control standards for maintenance procedures and training.
• Monitor and maintain trouble ticket/work order processes and queues while ensuring customer care and quality meet the high bar.
• Collaborate with category procurement, suppliers and vendors to source spare parts, negotiate contracts costs, and maintain strong working relationships.
• Lead training sessions and development programs for the team and individuals to continuously enhance the capability, technical and leadership skills of the team.
• Flexible to working shift work to ensure customers around the world receive timely and re-assuring support.
We are open to hiring candidates to work out of one of the following locations:
Barcelona, ESP
Basic Qualifications
• High level of English, spoken and written form
• Bachelor's degree in Electrical Engineering, or completed an indentured Electrical Apprenticeship or equivalent.
• Proven experience in managing technical teams, preferably in the electric vehicle charging or similar industry.
• Exceptional leadership and team-building skills.
• Strong problem-solving and decision-making abilities.
• Effective communication, negotiation, and stakeholder management skills.
• Financial acumen and budget management experience.
• Strong project management skills.
• Ability to work collaboratively in a dynamic and fast-paced environment.
Preferred Qualifications
• Master's degree in Electrical Engineering, Computer Science, or a related field.
• Knowledge of electric vehicle charging systems and infrastructure.
• Proficient in other languages.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ) to know more about how we collect, use and transfer the personal data of our candidates.