Descripción

Field Service Technician

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

In this position, you will provide technical support for AMR (Autonomous Mobile Robots) in Robotics throughout Spain and occasionally internationally, delivering superior, professional service, remotely or on-site.
Your hands-on experience and knowledge of customer needs will help you not only to build strong customer relationships, but also to actively identify and develop new business opportunities.

This position is not graded yet as the country still hasn ́t gone through the phase 4 of Global Grading process.

This position reports to

Service Team Leader

Your responsibilities

• Providing remote or on-site technical support for customers
• Exceeding customer expectations by appreciating and anticipating current and potential needs
• Troubleshooting potential equipment failures and proactively taking measures to offset/prevent and inform internal partners
• Coordinating logistics of resources and spare parts for all site Service jobs
• Suggesting product and process improvements within the business to enhance operations and customer service

Your background

• 5 years of experience in industry working as a maintenance technician or engineer with industrial equipment – ideally industrial automation
• Sound knowledge of and hands-on experience in servicing, maintaining, commissioning and repairing of electrical mechanical machinery
• Knowledge of electrical diagrams, field bus networks, and the ability to understand mechanical diagrams
• Ability to travel throughout Spain and occasionally internationally (Europe and further) for the majority of the year
• The availability to be on call on weekends, as per a pre-scheduled calendar
• A collaborative, solution-focused approach and strong written and spoken communication skills
• A technical training degree as an electrician or skilled mechanic
• Spanish or English language a must, strongly preferred both. Highly valued other European languages
• Current B (car) drivers license valid in Spain and Europe and Spanish residency permission.

Benefits

• Flexible work practices
• Wellbeing program
• Employee Share Acquisition Plan
• Meal allowance

More about us

ABB Robotics & Discrete Automation is a pioneer in robotics, machine automation and digital services, providing innovative solutions for a diverse range of industries, from automotive to electronics to logistics. As one of the world's leading robotics and machine automation suppliers, we have shipped over 500,000 robot solutions. We help our customers of all sizes to increase productivity, flexibility and simplicity and to improve output quality. We support their transition towards the connected and collaborative factory of the future. ABB Robotics & Discrete Automation employs more than 11,000 people at over 100 locations in more than 53 countries.

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website

Work model: on site #LI-onsite