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    Vendedor/a - Madrid, España - VF Corporation

    VF Corporation
    VF Corporation Madrid, España

    hace 1 mes

    Default job background
    Descripción

    Principal Accountabilities

    Under close supervision:

    Assists in maximizing store sales and achieving store sales goals

    Monitors sales progress and results against key targets

    Leads an environment of productivity by leading the customer engagement on the sales floor and providing coaching and feedback to associates around customer engagement

    Ensures excellence in customer service in the store

    Monitors customer feedback and addresses customer concerns

    Perform a variety of routine assignments

    Knowledge and Skill Requirements

    High school diploma or equivalent education; Associate's degree preferred

    Minimum of one year of related experience preferred

    Knowledge & Application

    Applies knowledge of a body of standardized rules, procedures, operations, etc. within a specialized or technical field

    May include multistep processes which requires a fairly detailed knowledge of the specialized area

    Requires extensive on-the-job or previous training and experience

    May require formal occupational training or certification

    Operative/Technician roles will typically operate more complex machinery/ processes

    Problem Solving

    Problems are known, defined, and readily apparent

    Issues may occasionally require some fact finding to solve

    Non-routine issues typically escalated to more senior team member or supervisor

    Selects best option from a set of defined procedures/solutions using common sense and experience of similar situations

    Refers to procedures, technical aids, co-workers, and supervisors

    Interaction

    Interacts with a range of individuals both within and outside immediate team to convey basic information

    Requires basic written and verbal skills to respond to enquiries usually in a standard format and required to manage interaction in person or remotely (telephone, email)

    Interaction is of a day-to-day nature, requiring a professional manner, customer service skills, common courtesy, and tact

    Impact

    Supports the achievement of goals through personal effort in own work area

    Impact will be limited, typically to the immediate team although wider impact likely in customer facing roles

    Required to achieve daily and weekly tasks under general supervision with work regularly checked

    Accountability

    Accountable for delivery of own work activities to agreed timescales and quality

    Performance measured against predefined service level requirements or equivalent metric

    Aware of costs and/or service level requirements and expectations

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