- Engage with user communities to identify training needs and obstacles.
- Translate needs assessments into proposed enablement plans and collaborate with other Training and Knowledge Enablement Advisors.
- Coordinate with Specialists globally to align training offerings and reference tools.
- Develop and conduct training courses for insurance systems in virtual and in-person settings utilizing advanced learning techniques.
- Serve as a contact point for complex user queries.
- Provide support based on expertise in existing and new systems as per AXA XL's strategy.
- Assist in transitioning to new reference material and maintaining existing tools.
- Support the Training & Knowledge Enablement transformation and engage in new digital capabilities.
- Build and maintain relationships with key stakeholders to ensure alignment with strategy.
- Support the Head of Ops & Tech Training and Knowledge Enablement on various tasks collaboratively.
- 10-15+ years of experience as a business trainer focusing on instructional design and training delivery.
- Strong knowledge of insurance underwriting and implementation processes, with previous experience in insurance operations.
- Proficiency in leveraging new technological capabilities for e-learning and mobile training.
- Deep understanding of the insurance market, lines of business, global insurance programs, and related operations.
- Excellent written and verbal communication skills in English and French, with additional languages being a plus.
- Cultural awareness to manage diverse teams effectively.
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Principal Advisor, Training and Knowledge Enablement - Madrid, España - AXA Group
Descripción
Principal Advisor, Training and Knowledge Enablement
Paris, France
The Ops & Tech Training and Knowledge enablement team's aim is to enhance our teams' learning experiences of processes and systems by utilizing new technology, revamping knowledge deliverables, and improving interactions with the business user community.
Explore the opportunity:
What will be your main responsibilities?
You will report to the Head of Ops & Tech Training and Knowledge Enablement.
Share your skills:
We are looking for someone with the following abilities:
Required Skills and Abilities:
Discover your future:
AXA XL is recognized for solving complex risks for companies of all sizes and individuals by reinventing re/insurance through a combination of capital platform, data insights, leading technology, and top talent in an agile and inclusive environment.
With innovative risk solutions, we collaborate with those driving progress forward.
Inclusion & Diversity