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    Customer Payments Analyst - León, España - Ebury

    Ebury
    Ebury León, España

    hace 2 semanas

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    Descripción

    Ebury is a hyper-growth FinTech firm, named in as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.

    Customer Payments Analyst

    Ebury León - 4 days in the office & 1 day working from home

    Department: Operations - Customer Payments

    Responsibilities:

  • Instruction and verification of client payments, in accordance with internal processes and in line with internal SLAs
  • Completion and verification of payment beneficiaries, in accordance with internal processes
  • Complete allocated tasks with focus, and in a timely manner
  • Communicate the status of tasks to colleagues, supervisors and managers, and escalate problems swiftly, as needed
  • Management of payment issues and queries relating to SWIFT and domestic payments, including processing of SWIFT query messages (MT, MT, MT/6 and MT), in line with internal processes and SLAs
  • Investigate non-received, short or returned payments, and process or escalate as required, in line with internal processes
  • Process payment returns and rejections, in line with internal processes
  • Check and confirm status of payments in third party banking and payment platforms, including SWIFT GPI
  • Reconciliation of client funds and outbound payments sent and received across Ebury's network of bank accounts, across all back office systems, in accordance with internal processes
  • Investigation of unallocated and/or non-received funds, and rejection or escalation as required
  • Funding client trades, where manual funding is required
  • Verification of remitter bank account data
  • Assign currency accounts to clients as requested, and in accordance with internal guidelines

    • Requirements:

  • Solid understanding of different payment clearing schemes in the different jurisdictions in which Ebury operates
  • At least 1+ years of relevant experience in Fintech / International Payments or similar
  • Good knowledge of SWIFT in a cross-border payments context, including MT message types
  • Basic understanding of FX products offered by Ebury, including spot, fixed forward, window forward and non-deliverable forward
  • Proactive, with the ability to work within strict time-frames and under pressure
  • Diligent, with good attention to detail
  • Effective research skills with an ability to find solutions independently
  • Good communication skills, both written and verbal
  • Co-operative, and comfortable working in a team environment
  • Curious and eager to learn, and actively asks questions to confirm understanding of processes and procedures
  • Motivated, with a desire to make Ebury a success

    • #LI-GC2

    #LI-Onsite

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