Dutch Speaking Customer Representative - Barcelona, España - Webhelp

Webhelp

Empresa verificada

Barcelona, España

hace 3 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

Advisor

Location

Barcelona, Spain
Language
Dutch***
Description:Are you passionate about music, technology, and interested in working for us, one of the largest and most technologically advanced audio companies in the world?

Our Company

Belongs to the top 500 business companies in the sectors IT, telecommunications, ecommerce, automotive and financial services.
Is a multicultural space with employees from over 29 different nationalities.
Offers a great work environment, modern offices, dynamic and young approach, with true career opportunities.

Description:

As a Technical Service Advisor, you'll work directly with clients to resolve their requests, when possible, in a single telephone call, using the appropriate troubleshooting protocols.

You will log and follow-up on orders and requests and deliver high quality customer service on post-sales requests on logistics, warranties, refunds, etc.

You're empowered to make the best decision for each situation by thinking creatively, helping customers over the phone and providing an excellent customer service experience.

Webhelp will offer you:

Full time position, 39 hours per week
Working schedule: from Monday to Friday 08:5518:00
Salary: 19,000 euos gross/year (basic) + up to 1,920 euros gross/year (bonus)
Training: first 2 weeks
Extensive training on market leading products, personal development programs and mentoring to fully develop skills.
Good career prospects in a reputable company which rewards serious and hard workers.
Start date: Immediate
Holidays: 23 working days of paid annual leave (generated on the basis of the calendar year and in proportion to time worked)

Requirements:

Experience in production, audiovisual and sound technologies, working with sound cables, wireless networking and wifi technology, or as a DJ, is preferred. If not, we can teach you
Interest and aptitude for sound and connectivity technologies
You are native level speaker of Dutch with advanced level of English
You are a fast learner
You can adapt to unplanned situation in a methodical and organized way
You take ownership
You have great communication skills and are people oriented
Good team player with drive for success
Previous experience in similar position and knowledge of SAP is a plus
The period of holiday entitlement is fixed by mutual agreement between the company and the employee.

RRQ NETHERLANDS