Consumer Operations Intern Canarias Las Palmas de - Gran Canaria, Las Palmas provincia, España - Philip Morris International

Philip Morris International

Empresa verificada

Gran Canaria, Las Palmas provincia, España

hace 4 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

Be a part of a revolutionary change

Times are changing at PMI. We've chosen to do something big. The world expects us to act responsibly.

And we are doing just that by transforming our business and building our future on one clear purpose - to deliver a smoke-free future.

This transformation will revolutionise every area of our business. The products we sell. Where we sell them. How they're manufactured and delivered. The way we talk to our customers and engage with society.

It's the perfect setting place to start your career.

As you take your first steps, you'll have the backing of a multinational business combined with the freedom of a start-up.

You'll bring a positive mindset and fresh perspective to projects that can make a huge difference to so many.

About the BRIDGE program

You will be a part of the PMI's team during your 6+6 months long, full-time internship. During the program you will perceive monthly scholarship of 944€ (gross salary).

You will have the opportunity to benefit from the fully paid online Master or Specific postgraduate degree, validated and recognized by Universidad Camilo Jose Cela and Fundación Universitaria y de Empresa.

Please note that we do not sign University agreements for curricular internships, as we already sign one with the financed Masters at UCJC

Who we're looking for

University degree in IT, Business, Economics or similar
You are fluent in English (at least B2) and Spanish (C1)
Good level in excel and other office tools (PowerPoint, etc.)
Valid Spanish working permit
Good communication, internal and external customer management & analytical skills
Problem solving, teamwork and results orientation

Responsibilities:

You will be part of the Customer Care team based in Las Palmas de Gran Canaria.

Learning and understanding the whole reverse logistics process in a multinational company. Administrative support and follow up of the logistics Customer Care services in the Canary Islands.
Analyze discrepancies found in the audits conducted bimonthly at the Pick Up Points and semiannually at our Logistics Service Provider and Direct Retail.
Manage Customer Care main tool: Swap App (issues and stock control).
Update files for Dashboards.
Customer Care stock control to avoid out of stock or over stock. This task applies to our Logistics Service Provider, PMI warehouse and Pick Up Points.
Receive and manage incidences from Call service Center, Sales Expert, Field Sales Force and Pick Up Points.

Our success depends on the men and women who come to work every day with a sense of purpose and an appetite for progress.

Join PMI and you too can:

Seize the freedom to shape your future and ours. We'll empower you to take risks, experiment and explore.
Be part of an inclusive, diverse culture, where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong.
Pursue your ambitions and develop your skills with a global business our staggering size and scale provides endless opportunities to progress.
Take pride in delivering our promise to society: to deliver a smokefree future.