Sr Manager, Global Customer Experience Process Optimization - Santanyí

Solo para miembros registrados Santanyí, España

hace 1 mes

Default job background
De jornada completa

Job summary

We are looking for an enthusiastic and innovative team player to join our Group Supply Chain Customer Experience (CX) Team as a Regional Deployment Lead. The successful candidate will work closely with team members on diverse initiatives that foster growth, engagement, and effective communication across the organization.

Responsibilities

  • Lead SC end to end performance management (at global and regional levels), provide insights, identify risks and issues and support on action plans delivery and resolution
  • Collecting and analyzing customer data, feedback, and insights to identify trends, pain points, and opportunities for improvement in the customer experience.
  • Collaborating with cross-functional teams to create a seamless and positive customer experience across all touchpoints by identifying areas of improvement prioritizing initiatives.

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