IT Service Manager - Madrid, España - Equifax
Descripción
What you'll do:
- Participate in the end to end process of delivering solutions for customers.
- Consult with clients and advise them how to integrate Equifax products and services to solve their business problems, as well as identify and implement improvements to the clients existing business processes.
- Coordinate projects and maintain detailed documentation of project plans and processes.
- Assigning resources based on customer needs and utilization.
- Gather documentation to assist the customers needs.
- Mitigate risks that could impact the deadline or success of the project.
- Effective change management and communication with team and customers.
What experience you need:
- Bachelor's degree in Math or Computer Sciences with a focus on Statistics and Analytics, or similar field.
- 5+ years of RDBMS development and analysis experience, including: data tables, data.
- Deep knowledge and experience with RDBMS database technology using SQL or PL/SQL.
- 3+ years of Data Visualization experience leveraging Tableau for trend analysis, predictive, analytics, customer/consumer feedback analysis
- You have demonstrated proficiency in R, Python, SAS or another statistical software package.
- Passion for technology, and business opportunities that it presents, with the ability to comprehend both technical and business topics to recommend options and solutions.
- Cloud Certification Strongly Preferred.
What could set you apart:
- Change Management (IT)
- Negotiation and Influence
- Operational Excellence
- Process Improvement (IT),
- Product Development Lifecycle, Systems
- Technology Integration
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