- Support the Partner to grant On-Time-In-Full scope delivery and, so, Customer satisfaction.
- Support Partner in-process quality control.
- Handle technical information to Partner and affiliates, according Wartsila IP protection directives.
- Monitor and support directly the execution of Partner's workshop activities according to technical specifications and instructions.
- Run troubleshooting and support RCA process for relevant tasks and jobs, towards continuous improvement.
- Prepare and monitor the quality and consistency of Service Work Reports and Measurement Records, issued by Partner, making sure they are aligned to Wärtsilä's guidelines and standards.
- Actively support Wärtsilä to plan and procure needed tools and / or assets.
- Monitor Partner's execution of maintenance and control plans on Wärtsilä properties at site, becoming the reference contact for the Partner and, whenever necessary, for Wärtsilä network.
- Support the Partner to draw the plans and to maintain proper competence level of own personnel.
- Coach Partner personnel in relevant activities and supports on-the-job training.
- Supports and, whenever necessary, coordinates Wärtsilä orders to the Partner.
- Proven technical background and direct experience on field about 4S products and machining procedures.
- Strong verbal and written technical communication skills.
- Reporting and data analysis skills.
- Proficiency with Microsoft Office.
- Fluent in English and Spanish (other Iberian languages are a plus).
- Customer-centric attitude.
- High integrity and safety culture.
- Ability to work in a fast-paced collaborative environment.
- Ability to work on multiple projects/deadlines.
- Relationship effectiveness.
- Strong time management skills and excellent attention to detail.
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Senior Workshop Engineer - Las Palmas, España - Wärtsilä
Descripción
Senior Workshop Engineer
Senior Workshop Engineer
Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world's widest portfolio and service network, we – Wärtsilians - deliver efficient, safe, and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world's most efficient mode of transportation and that approximately 90% of world trade is carried by sea?
We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?
Business Unit Parts and Field Service is a global organisation with harmonised ways of working and tools to deliver the best possible services for our customers. In our global team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, and we never compromise them.
We are looking for a Senior Workshop Engineer at Authorized Workshopwith the main responsibility in granting Service Partner technical support, by making sure that Wärtsilä standards are respected in terms of Quality and Delivery and becoming the reference contact for the Partner. Moreover, whenever necessary, the person will also be the reference contact for Wärtsilä network in the workshop for both technical and order management topics.
The location for this position is the Workshop at Zamakona (Napesca) in Las Palmas de Gran Canaria, Canary Islands, Spain.
Your role and responsibilities
As a Senior Workshop Engineer your work will focus on these responsibilities:
Accountabilities
Responsibilities
Requirements for the position
As an ideal candidate you might also have...
Why you and us?
You are valued – as your true self. At Wärtsilä YOU matter. We value diversity and are committed in supporting inclusive work community.
Your growth is supported. We believe in continuous learning & teamwork. Wärtsilian community has your back when it comes to development opportunities – so you can develop beyond your potential.
You get to make a difference. Innovation and sustainability are important for us. Every day, we - Wärtsilians - put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.
Contact & next steps
Submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you'll receive a confirmation email. We try our best to get back to everyone within 2-3 weeks after application deadline.
In case of any questions, reach out to Roberto Bottino, GM, Workshops, Mediterranean ().
Last application date: 20/05/2024
At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
This is Wärtsilä
