Customer Service Representative – Travel Industry - Madrid
hace 6 horas
Descripción del trabajo
Job Description:
We are looking for a reliable and customer-focused Customer Service Representative to support clients within the travel industry. This role offers a flexible schedule and is well-suited for individuals who enjoy helping others, communicating clearly, and providing high-quality service.
You will assist customers with travel-related inquiries, support the booking process, and help ensure a smooth and positive experience for every client.
Key Responsibilities:
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Handle customer inquiries via phone and email
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Assist clients with travel questions, reservations, and general support
- Provide accurate information regarding destinations, policies, and procedures
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Maintain professional and courteous communication at all times
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Follow established company processes and service standards
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Document customer interactions as needed
Qualifications:
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Strong verbal and written communication skills
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Customer service experience preferred, but not required
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Ability to work independently and manage time effectively
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Basic computer skills and comfort using online systems
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Attention to detail and a customer-first mindset
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Interest in the travel industry is a plus
What We Offer:
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Flexible scheduling options (part-time or full-time)
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Training and ongoing support
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Opportunities for advancement within the travel industry
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Supportive and team-oriented work environment
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