Honda - Customer Relations Consultant - Vic, Barcelona provincia, España - Probe CX

Probe CX

Empresa verificada

Vic, Barcelona provincia, España

hace 1 semana

Publicado por:

Isabel García

beBee Recruiter

Descripción

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple).

With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success.

We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos.

At Probe, expect to think differently, challenge the norm and find your purpose.

About the Role

Probe are looking for experienced 'Customer Service Champions' to work for our client Honda.

The heart of the role is calling people and congratulating them on their brand new Honda As well as recall notices when Honda is required to do a recall.

This is the perfect role for someone who has excellent customer service skills and is looking for a fantastic opportunity to join our outstanding Honda Team.

Key Details:

Full -Time positions commencing Monday 28th February 2023
Monday to Friday 8:30 am
6:00 pm
Full availability required | Rotating roster
5 business days of training
Monday to Friday: 9 AM
5 PM

Skills & Experience:

Well developed computer skills. Literacy in MS Office etc.
A reliable, driven individual that strives to meet and exceed expectations
Confident in conversing with different types of customers
Able to multitask, retain information and work well under pressure

Essential Requirements- Excellent listening skills and attention to detail- Strong written and spoken communication skills- Ability to quickly build rapport and provide quality service under pressure- The ability to contribute and work as part of a team- Easily adapt to different work types and enjoys variety- Self-motivated and able to prioritise daily tasks

WFH Tech Requirements:

Windows 10 based PC or laptop with an I5 processor 8GB of RAM or equivalent
Antivirus installed
Windows defender switched
Reliable internet connection
Headset with a microphone.
Please note that Apple Mac computers are not compatible with our systems.

What is in it for you?- Fun and interactive workplace culture- Incentives / reward and recognition programs- Hourly rate + On Target Earnings (based on reaching KPI's)- Multiple career progression opportunities- Free 24/7 access to a trusted safety, medical and mental health support app.

We're looking for passionate people to join the Probe family.

Our promise to you.

There is no rule that says that work can't be fun. We promise that every day will be different and that fun will be had. We promise you an opportunity to grab a job and stay for a career. We promise you rewards for a job well done and an inclusive culture. We're committed to continuously improving and maintaining our diverse and inclusive workforce. We believe in having a PURPOSE. Investing in our PEOPLE, and being PASSIONATE about what we do