Valentin Ganea

I am a multilingual professional with experience in customer service, post-sales support, and administrative coordination. Skilled in handling client inquiries, managing supplier relationships, and overseeing contracts and billing processes. My attention to detail, organizational abilities, and commitment to delivering outstanding service enable me to thrive in fast-paced, international environments. I am passionate about continuous learning, problem-solving, and providing effective solutions to ensure client satisfaction.

I have developed a solid professional background in customer service, administrative coordination, and post-sales support. In my current position in the After-Sales Department at CHG, I am responsible for resolving customer issues related to maintenance and electrical services. My duties include supervising invoices and contracts to ensure accuracy and compliance, managing cleaning service requests, and coordinating transfers for clients. Additionally, I handle communication with suppliers and utility companies for activating and deactivating services, oversee key management, and organize documentation for clients. My role requires attention to detail, problem-solving skills, and the ability to provide multilingual communication, ensuring a high level of customer satisfaction.

Previously, as a cashier and store assistant at Carrefour Express, I gained valuable experience in handling transactions, managing inventory, and delivering quality customer service under pressure. This role enhanced my organizational abilities, time management, and adaptability in a fast-paced environment.

My strengths lie in my excellent teamwork, communication skills, and proactive mindset. I am skilled in coordinating services, resolving client concerns efficiently, and ensuring smooth administrative operations. My proficiency in Spanish, English, Romanian, and basic German enables me to work effectively in international and multicultural settings. I am committed to continuous learning, adaptability, and delivering outstanding customer experiences.

I hold a Higher Vocational Diploma in Administration and Finance, specializing in financial management, accounting, and business administration. This program equipped me with in-depth knowledge of financial processes, document management, and business operations. I also completed a Baccalaureate in Social Sciences and Humanities, which focused on developing skills in management, human relations, and analytical thinking.

Currently, I am dedicated to enhancing my language abilities, aiming to achieve a B2 level in German by 2025. This multilingual capacity, combined with my strong foundation in administration and finance, allows me to excel in roles requiring organization, attention to detail, and effective communication. My education and professional experience position me as a versatile and capable professional, ready to contribute to any dynamic and growth-oriented environment.