Santiago Boyer

As a passionate recent graduate, I am driven to leverage my skills in technology and communications to contribute effectively to team objectives. With a keen eye for detail and strong organizational abilities, committed to delivering high-quality work. I am enthusiastic about learning and adapting to the dynamic environment of the industry, striving for continuous growth and excellence within a compatible organization.

CONVERSATIONAL UX WRITER - BOTMAKER Argentina | 04/2022 - 03/2024 Created plannings, content, and presentations; organized and followed up on tasks. Developed flowcharts and user experience strategies. Conducted usability tests with users and provided training sessions. Designed creative and functional plans for customer service bots. Managed projects for star clients including: Buenos Aires City Government, Entel Perú (Telco), and Ternium (Multinational), among others

PROJECT MANAGER - BOTMAKER Argentina | 10/2023- 03/2024 Created plannings, content, and presentations; organized and followed up on tasks. Application of Agile methodologies and task tracking using boards such as Trello and Jira. Collaborated with developers to establish API connections using Postman for various purposes

UNIVERSITY OF BELGRANO Communication Sciences Degree