Melissa Fanning

To date

Professional Singer / Entertainer

Costa Blanca 

• Entertain a wide range of audiences with a comprehensive range of songs and entertainment. 
• Interpreted and modified music to personalise performances
• Applied knowledge of harmony, melody, rhythm and voice production to individualise presentations and maintain audience interest..
• Promoted musical career by maintaining website and social media presence.
• Selected appropriate musical pieces to meet performance needs and showcase skills.
• Use of IT skills to operate a wide range of technical and electronic equipment. 
• Completion of a wide range of administrative documents to ensure compliance with local authority employment and entertainment regulations and legislation.

Restaurant /Bar Manager 

Pablo ́s International , Playa Flamenca 

• Managed at times as many as 10 staff in a busy, successful long standing establishment. Staff were often short term with high turnover.
• Closed out cash register and prepared cashier report at close of business.
• Handled large amounts of cash on daily basis, which built trustworthiness and loyalty with owners.
• Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
• Maximized customer service by training staff, overseeing operations and resolving issues.
• Crafted special drink and cocktail menu items for seasonal offerings.
• Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
• Determined business needs by acquiring client feedback for process improvements.

Restaurant Bar Assistant 

The Glenside Hotel , Drogheda 

• Provided a high level of customer service in a very busy and popular hotel.
• Maintained energy and enthusiasm in fast-paced environment.
• Worked flexible hours across night, weekend and holiday shifts.
• Maintained excellent attendance record, consistently arriving to work easy for my shift on time.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Developed and maintained courteous and effective working relationships with colleagues.
• Worked with customers to understand needs and provide excellent service.

Bar Assistant 

Corrigans Public House, Drogheda 

• Provided a high level of customer service in a very busy and popular Bar.
• Maintained energy and enthusiasm in fast-paced environment.
• Worked flexible hours across night, weekend and holiday shifts.
• Maintained excellent attendance record, consistently arriving to work easy for my shift on time.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Developed and maintained courteous and effective working relationships with colleagues.
• Worked with customers to understand needs and provide excellent service.

Supermarket Assistant 

Londis, Drogheda 

• Provided exceptional services and pleasant shopping experiences to retail customers.
• Developed strong rapport with customers and created positive impression of business.
• Listened to customer needs and desires to identify and recommend optimal products.
• Managed efficient cash register operations.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Built customer loyalty and retention by delivering excellent shopping experiences.

Cafe Assistant 

Moorland Cafe, Drogheda 

• Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
• Assisted customers with product selection by answering questions about food ingredients and nutritional value.
• Orchestrated positive customer experiences and feedback by my positive and engaging manner.
• Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
• Produced food and drink products adhering to company quality and quantity standards.
• Maintained clean and attractive product displays to entice customer purchases.

Primary Education-Junior Certs, 8 Honours 

St Brigits N.S. & Presentation Primary Schools - Drogheda 

Secondary And Higher Education- All Cert ́s Passes 

Lady ́s College & Institute of Further Education