Itziar Calleja Azurmendi

My profile is clearly focused on travel development in Spain and customer care. I have mostly worked with wine trips specialized tour operators and now I want to go a step forward expanding also to other kind of trips.

Well organized and hard working, I am also a permanent social investigator always aware of the new tendencies of the travel market.

FOUNDED OF WINE’S MOMENT 2015 - 2022

Starting in Rioja I have developed a net of wine tourism professionals very well connected in wine and gastronomy tourism in Spain by providing compelling experiences, quality infrastructure and remarkable service to entice repeat visitation.

I am able to link-up very separate elements for the better management of destination.

WINE TOURISM MANAGER TRITIUM. 2015 - 2019

I organized, commercialized and attended the wine tourism in Bodegas Tritium, training new guides, creating new experiences promoting loyalty among our visitors which in one hand brought them back to the winery and in the other theThe influx of visitors grew year by year becoming one of the most visited wineries in Rioja.

MANAGER AT HOTEL CIUDAD DE CENICERO**** 2011- 2015

From the opening , staff recruitment, training and supervisitn, planning activities, managing budgets, implementing marketing strategies, addressing customer needs, and dealing with any maintenance issues.

Innovating to create a new concept of wine hotel, collaborating with external parties and of course, enforcing health and safety standards.

. Manager Assistant Hotel Villa de Elciego, Alava, España 2007 -2011

. Front Office Manager Hotel Ciudad de Cenicero; Rioja — 2005 - 2007

.Front Office Manager Quality Hotel Heathrow; Londres, UK — 1996 - 2001

West London College. London. Uk — Master Hotel Management - 1997 Escuela de Turismo de La Rioja, Spain - Tourism - 1993
Advanced English by Cambridge University.