Histeven Peruggi

Highly organized and detail-oriented professional, with solid experience in Event Management and Administration, providing quality services, and guaranteeing exceptional results. Graduated in Social Sciences and Digital Communication with a master´s degree in Interior Design and Hospitality, with a managerial profile and able to communicate with all types of clients, national and international, and to negotiate with suppliers and vendors. Proven track knowledge in budget planning, invoicing, and handling administrative responsibilities. +2 years of experience working in property management, competent in process optimization, staff scheduling, and project management. 

Responsible for events design and management, office administration (30+ members), invoicing processing, database updating, stockroom organization, shipping, and additional duties. With the following main responsibilities: 

▪ Successfully planned and executed multifaceted B2B/B2C events & meetings (on and off-line) held at 3 international sites, managing accommodations and F&B venue selection (directly or through third party partners), logistics, and coordinating the agenda cross-functionally with other internal departments. Arranging off-site activities such as team buildings, students accommodations visits, tourist attractions tours, city visits and similar. 

▪ Established and tracked KPIs, resulting in a 15% increase in event efficiency, a 25% increase in attendee satisfaction, and up to 40% reduction in event costs, exceeding management expectations. Ensuring post-event reporting & feedback from attendees, and maximizing ROI to continuously improve future events in partnership with the Sales team members. 

▪ Familiar with CRM and Sales tools, data analysis and processing. Collaborating in the creation and updating of the custom-made database to properly organize customer data & sales opportunities, leading to improved utilization by 20%. 

▪ Stockroom and office management, including but not limited to materials, supplies and shipping; optimizing internal organisational processes, reducing costs by 30% and increasing efficiency. 

▪ Taking end-to-end responsibility and bargaining terms with third-party vendors, including long-term proposal creation, price negotiation and deal closure. 

▪ Created effective system for accurate calculation & processing of all sales, commissions, fairs and events invoices in partnership with the different accounting departments across our 3 campuses for maximum efficiency and accuracy, resulting in a 15% reduction in errors. 

▪ Direct contact with both worldwide partners and students, following up on customer satisfaction, pending payments and managing as well the scholarships interviews and assignation. ▪ Management of bookings for the Educational Fairs according to 

Bachelor’s degree in Social Sciences & Communication | 2015; Naples, Italy *Erasmus in Roskilde University | 2014; Copenhagen, Denmark 

LABASAD School of Arts & Design Master’s degree in Interior Design and Hospitality | 2021 – 2022; Barcelona, Spain