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    Key Account Manager. Kam - Barcelona, España - Ontime

    Ontime
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    Descripción
    Somos uno de los mayores operadores logísticos de España y queremos seguir expandiéndonos.

    Por ello, estamos buscando personas que nos aporten su motivación y su ilusión para desarrollarse profesionalmente dentro de nuestra compañía.

    Ontime, importante empresa de transporte y logistica, requiere incorporar un/a Key Account Manager, para nuestro departamento de Atención al Cliente, para cubrir una baja médica de larga duración.


    Sus principales funciones serán:

    • Seguimiento de envíos de Grandes cuentas / Clientes TOP.
    • Gestionar el servicio de recogidas y entregas.
    • Realizar de forma proactiva seguimiento para la correcta consecución del servicio.
    • Resolución de incidencias y reclamaciones.
    • Elaboración y Seguimiento de informes de calidad de servicio.
    • Atención telefónica a clientes.
    • Gestión y actualización de información de pedidos.

    ¿Qué ofrecemos?

    • Contrato por baja médica.
    • Excelente entorno laboral.
    • Jornada completa.
    • Horarios rotativos de Lunes a Viernes de 09:00h a 18:00h o de10:00h a 19:00hSi crees que tu perfil encaja con lo que estamos buscando, No dudes en inscribirte, tu sitio está en OntimeRequisitos mínimos:
    • Educación secundaria Obligatoria.
    • Experiencia en funciones de atención al cliente mínimo 1 año en un puesto similar.
    • Experiencia el sector del logístico y/ o transporte.
    • Usuario avanzado de Microsoft Office (en particular Excel).
    • Imprescindible nivel avanzado de inglés mínimo B2.
    • Alta capacidad de comunicación y orientación al cliente.
    • Perfil dinámico, asertivo y resolutivo. REQUISITOS

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