German Customer Service Representative - Barcelona, España - City Job Offers

City Job Offers
City Job Offers
Empresa verificada
Barcelona, España

hace 1 semana

Isabel García

Publicado por:

Isabel García

beBee Recruiter


Descripción

Fashion Customer Advisor in Barcelona (GERMAN):
If you are in sunny Barcelona and you are interested in working for a world-renowned fashion brand, this is exactly the right opportunity for you #wearehiring


German-speaking Fashion Customer Service Representative:


The company:


The role:


Your opportunity:

We want to inspire your passion for style and Mediterranean culture with this job offer. If you are looking for a motivational position in Barcelona, to join an exciting and successful team and to enter the fashion world, read on


This is your new job in Barcelona if

  • You have an excellent command of German and you are fluent in English (spoken and written)
  • You are open to develop your customer service skills
  • You are passionate about fashion and you have familiarity with this industry
  • You are computer literate
  • You have excellent communication and interpersonal skills
  • You pay attention to small details and you are wellorganized
  • You have an outgoing, enthusiastic, positive and engaging personality
  • You are able to work 39 hours per week on a rotational shift pattern
**Experience with CRM is a plus


Your day to day at work:

  • Effectively solve customer issues in German
  • Manage complaints and inquiries with a proper and respectful tone
  • Keep customer satisfaction at the core of every decision and behavior
  • Help clients with their online shopping and advise on their orders

Keywords to success:


  • Problem solver
  • Customeroriented
  • Team player
  • Empathy
  • Flexibility
  • Patience
  • Proactive

Benefits

  • 2 weeks initial paidtraining
  • Competitive compensation
  • Longterm contract
  • Ongoing training
  • Possibility to grow within the company: high performers can progress to the social media team, become quality analysts or management.

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