German Customer Service Representative - Barcelona, España - City Job Offers

City Job Offers

Empresa verificada

Barcelona, España

hace 1 semana

Publicado por:

Isabel García

beBee Recruiter

Descripción

Fashion Customer Advisor in Barcelona (GERMAN):
If you are in sunny Barcelona and you are interested in working for a world-renowned fashion brand, this is exactly the right opportunity for you #wearehiring

German-speaking Fashion Customer Service Representative:

The company:

The role:

Your opportunity:

We want to inspire your passion for style and Mediterranean culture with this job offer. If you are looking for a motivational position in Barcelona, to join an exciting and successful team and to enter the fashion world, read on

This is your new job in Barcelona if

You have an excellent command of German and you are fluent in English (spoken and written)
You are open to develop your customer service skills
You are passionate about fashion and you have familiarity with this industry
You are computer literate
You have excellent communication and interpersonal skills
You pay attention to small details and you are wellorganized
You have an outgoing, enthusiastic, positive and engaging personality
You are able to work 39 hours per week on a rotational shift pattern

**Experience with CRM is a plus

Your day to day at work:

Effectively solve customer issues in German
Manage complaints and inquiries with a proper and respectful tone
Keep customer satisfaction at the core of every decision and behavior
Help clients with their online shopping and advise on their orders

Keywords to success:

Problem solver
Customeroriented
Team player
Empathy
Flexibility
Patience
Proactive

Benefits

2 weeks initial paidtraining
Competitive compensation
Longterm contract
Ongoing training
Possibility to grow within the company: high performers can progress to the social media team, become quality analysts or management.