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IT Technician - Barcelona, España - ESTABLISHMENT LABS

ESTABLISHMENT LABS

Empresa verificada

Barcelona, España

hace 1 mes

Publicado por:

Isabel García

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Descripción

Establishment Labs is changing the breast aesthetics and reconstruction industry by designing, developing, and manufacturing an innovative portfolio of advanced breast health and wellness products branded as Motiva.

We are seeking an skilled and motivated IT Technician to join our team in Barcelona.

As an IT Technician, you will play a vital role in ensuring the smooth operation of our technological systems and infrastructures, coordinating and attending the business needs with all areas.

Responsibilities

Identify hardware and software needs of each user's computers and take measures to meet those needs
Provide assistance in customizing and adapting existing programs on a computer system to meet the needs of the users.
Troubleshoot problems with hardware and software on each system and provide appropriate solutions.
Connect hardware and peripherals such as printers and scanners and configure them to work properly.
Handle computer security breaches by following standardized procedures.
Perform regular and preventative physical and virtual maintenance on standalone computers and on the network members.
Monitor the IT Service Desk queue and keep it aligned with the SLA.
Train users to handle information technology equipment by providing precise instructions and orientate new users on existing technology.
Install/Upgrade antivirus and firewalls on computers and networks to ensure security
Assist with LAN/WAN expansions, hardware renewal or replacement
Manage the IT procurement process for local stakeholders and maintain the regional IT assets

Qualifications

Experience performing enterprise and/or client support
Experience on ITIL Framework
Experience on management and Service Desk support
Understanding of TCP/IP protocols and LAN/WAN, VPN.
Knowledge on DHCP, DNS and Web services
Ability to troubleshoot and repair issues, root cause analysis and problem solving based on End User support
Strong knowledge on the O365 platforms
Strong communication and interpersonal skills
Knowledge on collaboration suites and Office packages
Advanced Student on BSc/BA in information technology or equivalent.
B2 level on English (Speaking, Writing, Reading)

Join us in our mission and contribute playing a vital role to promote Women's Health to the world

Tipo de puesto:
Jornada completa, Contrato indefinido

Salario: 27.000,00€-35.000,00€ al año

Beneficios: