German-speaking Customer Service and Sales - Valencia, España - City Job Offers

City Job Offers
City Job Offers
Empresa verificada
Valencia, España

hace 1 semana

Isabel García

Publicado por:

Isabel García

beBee Recruiter
Descripción

German-speaking Customer Service and Sales Representative in Valencia
Do you have strong communication skills? Are you a customer-driven person? If you have IT knowledge, and proven experience in this field, this offer is for you

We are looking for self-motivated people passionate about communications and eager to develop their careers.


German-speaking Customer Service and Sales Representative


We have an exciting job opportunity for German speakers who want to live in Valencia and enjoy the Mediterranean lifestyle while developing their career working for an American multinational company.


About the Company:


An American multinational in the top 10 of the technology that provides a wide variety of hardware components and software, and related services to consumers.

It's a recognized and innovative brand with customers in the government, health, and education sectors


The Profile:


  • You have excellent communication skills in German and you have a fluent level of English
  • You have strong communication skills
  • You have acknowledgement of sales techniques as up/crossselling, objection handling
  • You are a customeroriented person and motivated to work in sales
  • You are a goaloriented person
  • IT knowledge and technical understanding
  • You have at least 1 year of relevant experience
  • You are able to listen and resolve customers' queries
  • Comprehensive skills to ensure understanding of customer needs.
  • Customer service skills

Your responsibilities:


  • Handle and close inbound calls to achieve quarterly quota
  • Outbound calls when necessary to recover orders or convert quotes to orders or to solve issues with already bought products
  • Quote creation and follow up
  • Maximize Store revenue by upselling/crossselling to increase order value and AOV
  • Awareness of promotions and campaigns to maximize their success
  • Ensuring personal knowledge of the portfolio is maintained
  • Stock availability
  • Crosslanguage backup if needed
  • Answer and deal with customer postsales requests
  • Solve status queries
  • Initiate and manage customer postsales tasks

Benefits:


  • Fulltime position (39 hours/week)
  • Competitive Salary
  • Regular and permanent incentives
  • Specific compensation model based on over achievement
Más ofertas de trabajo de City Job Offers
Ver todas las ofertas de empleo de City Job Offers