We Are Hiring Sommelier - Eivissa, España - DESTINO
Descripción
Description:
ABOUT THE ROL
The Sommelier, is in charge of the wine operations, he must be a highly trained person with ability to manage a world-wide wine menu.
The person who occupies this position must ensure that wine service operations and winery, are manage in an impeccable manner, he is in contact with the room staff and clients, ensuring they have a spectacular experience.
It has to be a person with a clear customer orientation, empathetic and sociable person able to connect with customers to guide them throw the wine menu.
RESPONSABILITIES
***Efficiently coordinate wine service with sommelier assistants and runners.
Assist Restaurant manager for the winery management
Ensure wine mise en place is correct
Responsible for service and wine sales
Make sure all wines temperatures are correct
Ensure wine service is efficient and fast
If any bottle has a problem, replace it as soon as possible
Advice clients on the wine list, using
Present food & beverage accordly to the standards
Up selling when is possible and encourage waiters to do so (always in proper manners)
Ensure his section operates efficiently maintaining Lio reputation and values
Responsible to maintain food, service, health & safety high standards
Full knowledge of all product sold in Lio
Greet and help seating guests
Attend to client's complaints, in case of a serious problem Restaurant Manager will deal with it
Ensure clients experience is the best possible at all the times
Make sure the premises stay clean and tidy along the evening
Ensure cutlery, glasses, dishes are clean and spotless
In case of any complaint from a guest, do not try to solved it, speak to the Restaurant Manager
Say goodbye to customers thanking for their stay
Requirements:
3 years previous experience
Food
Interest and knowledge about wines Cocktails
Good sales skills
Secondary School Diploma or equivalent.
Sommelier diploma
High level English / Spanish spoken and written
Advance level in MIcrosoft Word / Excel / PowerPoint / Restaurant Management Program
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