Italian Speaking Customer Representative - Barcelona, España - Webhelp

Webhelp
Webhelp
Empresa verificada
Barcelona, España

hace 1 mes

Isabel García

Publicado por:

Isabel García

beBee Recruiter
Descripción

Advisor

Location

  • Barcelona, Spain
    Language
  • Italian***
    Description:Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.


We are looking for Italian Speaking Customer Representative to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.

What we offer you

You will be trained and constantly guided by your managers and your team.

You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.


Your benefits:

  • Fulltime contract, 39 hours/week: Monday to Thursday 8:3017:30, Friday 8:3016:30
  • Salary: 18000 Euros gross/year + up to 4000 Euros gross/year in bonus.
  • Great office location in Barcelona
  • Friends hunting (referral) bonus
  • Full paid training about the company and the project you will be working on
  • Career development program and specialized courses
  • Opportunities for a career abroad through the International Mobility Program
What you'll experience with us

As a Customer Representative in our team, you will:

  • Handle calls through CRM agent portal
  • Create quotations and orders via SAP system
  • Expedite and communicate expected delivery times to customers
  • Offer basic product advice to individual customer needs (at least catalogue knowledge)
  • Provide first level technical assistance to help customers identify their requirements for products and services
  • Call back customers
  • Lead management
  • Other duties and tasks as assigned

We'll be a great match if you:

  • Are native or proficient in Italian and advanced in English
  • Are minimum a high school graduate
  • Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance
  • Are customer oriented, have excellent communication skills and have a commercial attitude and awareness
  • Have a business mindset will help you engage better with your contacts
  • Have a business/commercial studies and previous experience in a contact center environment will benefit your progression in this role and the project but won't be a decisive trait.
Who we are


We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.

Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

In short:

You will be joining over passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day And we will offer you a fun and challenging job that will allow you to develop and grow.

If this sounds like you, join us

We are an equal-opportunity employer


RRQ ITALY
Más ofertas de trabajo de Webhelp
Ver todas las ofertas de empleo de Webhelp