Senior Account Manager - Madrid, España - Kenes Group Ltd

Kenes Group Ltd

Empresa verificada

Madrid, España

hace 2 semanas

Publicado por:

Isabel García

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Descripción

Kenes Group is looking for a highly motivated Senior Account Manager with a background in the tech industry for Kenes Original Events unit.

WHY KENES:

At Kenes, we foster a family-like work environment within a global company.

We understand the significance of work-life balance and strive to create an atmosphere that supports personal well-being and professional growth.

We believe in empowering our employees with knowledge and skills that propel their careers forward. Join Kenes and embark on a rewarding journey where you'll thrive both personally and professionally

Responsibilities

Develop longterm relationships with Kenes partners, actively contributing to the growth and promotion of their businesses.
Offering strategic insights and generating actionable recommendations for achieving business goals, seamless execution, and implementation.
Responsible for direct management and professional/personal development and satisfaction of team members.
Lead, motivate and empower the team, fostering a collaborative and highperforming work environment.
Work closely with partners to understand their business needs; plan and present creative, practical solutions to enhance business outcomes.
Overall accountability for congress budgets.
Achieve targets and maximize profits for all stakeholders.
Effectively communicate client messages, requests, and goals to the internal team.
Participate in client meetings and collaborate with CRMs to develop and enhance partnerships.
Coordinate with multiple departments to address partners issues, resolve conflicts, manage performance, striving to always improve the level of service.
Design and produce documents and presentations for partners; clearly communicate client ROI.
Demonstrate comprehensive knowledge and accountability for all congress/clientrelated matters.
Accountable for the delivery and quality of work produced by the team.

Requirements & Experience

35 years of proven experience in client account management, including familiarity with concepts, practices, and procedures within a service environment.

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Experience in the tech industry: