- Provision of ICT Service Desk first line support on Engineering Software client platform at F4E for incidents and requests from technical endusers (CAD, Analysis and Metrology).
- Provision of user workplace support services: o Hardware: management of workstations, laptops and peripherals o Software: installation and configuration of engineering software, and overall enduser support.
- Application support.
- Collaboration and provision of support to the daytoday operations of the DT Unit.
- Provision of user support to other IT technologies F4E might setup during the execution of the contract.
- University degree in computer science or related field.
- Minimum of 3 years of experience in performing tasks covering the technical areas below.
- Experience in an IT environment dealing with Engineering Software.
- Deep knowledge in the following technical areas: o Microsoft Windows technologies; o Hardware (workstations and laptops); o Configuration, administration and support of workstations, laptops and other shared resources in a network environment; o User administration, including aspects related to platform image creation and deployment, maintenance and updating, security and confidentiality.
- Good organizational and problem solving skills.
- Ability to work both autonomously and in a team.
- Ability to focus on priorities and organize work as well as to deliver on time to agreed standards.
- Serviceoriented attitude.
- Excellent English oral and written communication skills, ability to interact effectively with Fusion for Energy representatives.
- Administration and support of engineering software (for example: CATIA, ANSYS, MATLAB, Python).
- Skills on Technical Data Management, administration and support of a PDM/PLM system.
- Linux administration.
- HPC for numerical analysis.
- Place: Fusion for Energy premises in Barcelona.
- During normal working hours.
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Eu - Senior Support Engineer - Barcelona-onsite - - The White Team
Descripción
**1. Description of tasks.2. Requirements.
3. Advantageous criteria Knowledge of any of the following areas.
