Job description

Portfolio manager


  • Junior (Less than 2 years)
  • College
  • Salary €22,500.00 - €22,500.00 gross per year
  • Madrid


Within Client Management, a Portfolio Manager is accountable for pro-actively managing relationships with high value Merchants over the telephone. In this role the Portfolio Manager is expected to execute a contact strategy with a defined portfolio of approx. 250 accounts The Portfolio Manager will proactively build up a strong relationship to her/his clients with the aim to drive Portfolio growth (expansion and retention) and merchant satisfaction.

Key Responsibilities
• Driving growth of American Express charge volume and ensure full coverrage
• Establishing contact & achieving minimum productivity levels
• Identifying opportunities for growth & development
• Improve merchant satisfaction measured through annual survey
• Ensure compliance and control
This role may be subject to additional background verification checks

• Native Swedish is a must.
• Solid experience in relationship management or sale roles ideally over the telephone (+1year).
• Customer driven, able to find solutions to meet customer needs, creative thinking.
• Excellent level of negotiation and objection handling skills.
• High level of business awareness and financial acumen including ability to understand key financial drivers and draw accurate conclusions from them.
• Good understanding of American Express business and processes (preferable).
• Ability to learn new skills, question the status quo and adjust to changing environment.
• Strong organisational and time management skills, able to set priorities to achieve goals, accountability.
• Proven ability to independently drive and consistently deliver excellent results in a very challenging competitive environment.
• Strong analytical, oral and written skills.
• High level of determination and self-confidence, ability to work in groups and contribute to the team success.

Incorporación Inmediata
Incorporación Directa.
Salario: 22.500 euros bruto año + 3000 variable
Localización: Madrid (Metro Suanzes)
Horario: 9 a 18 L-V

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About the company

Combinando los últimos avances tecnológicos con los métodos más tradicionales y una metodología de negocio estudiada, SELECTIVA ofrece a sus clientes un servicio que supera los standares de calidad, seleccionando los mejores candidatos, maximizando y asegurando el éxito de cada uno de los procesos de selección.


SELECTIVA está especializada en servicios de contratación de profesionales de carácter temporal.

Empresa de Trabajo Temporal con capital 100% español, Selectiva se ha consolidado en el mercado de las ETT´s como un referente en la búsqueda y cobertura de profesionales. SELECTIVA pertenece al GRUPO FITTEST.

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