Field Service Engineer- Chromatography, Mass - Madrid, España - Agilent Technologies Inc.

Agilent Technologies Inc.

Empresa verificada

Madrid, España

hace 1 semana

Publicado por:

Isabel García

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Descripción

Every day, Agilent Field Service Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life.

Through our work, we deliver insights and provide support that keep labs running smoothly and more efficiently. Join our dynamic organization to be a part of this rewarding work.

Your main responsibilities will be:

Installs and optimizes hardware/software/network products and configurations of GC & GCMS portfolio at customer sites.
Diagnoses and resolves product performance problems.
Performs maintenance and repair services.
Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
Proactively responds to potential equipment or software issues to prevent unplanned interruption of customers' business.
Serves as an internal resource on technical issues and manages product escalations Collaborates with Agilent teams such as Support, Sales, Marketing and R&D to provide solutions to customers.
May have knowledge of thirdparty products.
May deliver internal technical training and maintenance seminars and workshops for field engineers or customers.
Train other field engineers or customers.
Calibrate equipment onsite for large volume customers.

Qualifications:

University degree in Analytical Chemistry or similar (Chemistry, Biochemistry, Biotechnology, etc )
First handson experience with chromatography techniques (LC, GC, GCMS, HPLC ) as an enduser OR in a technical support role
Full proficiency in Spanish and good level of English.
34 years of experience in a similar role

Agilent offers a competitive compensation and benefits package, as well as core global benefits to all staff - but in addition to these, the Spanish business offers:

Agilent Result Bonus
Stock Purchase Plan
Health insurance
Life/Death insurance
Internal and external training opportunities
24 days of vacation plus bank holidays
Gym Funding

Agilent Technologies Inc. is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required: 75% of the Time

Schedule:
Schedule:Full time

Shift:
Day

Duration:
No End Date

Job Function:
Services & Support