Customer Service Representative - Plaza Catalunya - DaoPay
Descripción
Customer Service Representative | Barcelona | Part-Time / Full-Time (20h – 40h weekly)
Desplácese hacia abajo para encontrar los detalles completos de la oferta de trabajo, incluyendo la experiencia requerida y las funciones y tareas asociadas.
DaoPay, a leading international payment service provider with over 23 years of experience, is looking for motivated students or young professionals to join our team in Barcelona. This is a great opportunity to gain valuable experience in a fast-growing FinTech company.
Your tasks:
• Support users predominantly with DaoPay Phone Payments (PaybyCall/SMS) and other services
• Provide customer support (levels 1–3) via chat, email, phone, and post
• Work closely with internal departments to resolve queries and B2B merchants
• Follow processes and resolve customer issues swiftly
Your Profile:
• Ideal for students looking to enter the workforce and gain valuable experience, optimal for IT or Business students
• Fluent communication skills in English is required, German is advantageous
• Customer-focused, solution-oriented, and a reliable team player
• Tech-savvy with good MS Office skills
• Based in Barcelona with work permission to work in Spain
We Offer:
• A dynamic, international work xugodme environment
• Real opportunities for professional growth and skill development
• Weekly team lunches and daily healthy snacks
• Flexible onsite working hours (20–40h/week), no weekends or night service
• Centrally located office in the center of Barcelona
Interested?
Then apply here via LinkedIn, and feel free to share any additional information you see fit.