Trabajos
>
Palma

    Guest Services Agent - Palma, España - Marriott International

    Mostrar más Colapsar trabajo
    Default job background
    De jornada completa
    Descripción
    POSITION SUMMARY

    Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information.

    Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction.

    Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

    Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

    Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.

    Speak using clear and professional language; answer telephones using appropriate etiquette.

    Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees.

    Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

    We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


    Tenemos otros empleos actuales relacionados con este campo que puedes encontrar a continuación

  • Jet2

    Passenger Service Agent

    hace 1 semana


    Jet2 Palma, España Permanent Intermittent

    Join as a Passenger Service Agent and help us send our all-important customers on holiday · If you are 'happy to help' and passionate about delivering fantastic customer service, this could be the role for you. · What Can We Offer You? · We offer our valued Ground Operations co ...


  • Jet2 Balearic Islands, España De jornada completa

    Job Description: · Join as a Passenger Service Agent and help us send our all-important customers on holiday · If you are 'happy to help' and passionate about delivering fantastic customer service, this could be the role for you. · What Can We Offer You? · We offer our valued G ...

  • Jet2 Limited

    Passenger Service Agent

    hace 1 semana


    Jet2 Limited Islas Baleares, España

    Join as a Passenger Service Agent and help us send our all-important customers on holiday · If you are 'happy to help' and passionate about delivering fantastic customer service, this could be the role for you. · What Can We Offer You? · We offer our valued Ground Operations col ...


  • Jet2 Balearic Islands, España Permanent Intermittent

    Join as a Passenger Service Agent and help us send our all-important customers on holiday · If you are 'happy to help' and passionate about delivering fantastic customer service, this could be the role for you. · What Can We Offer You? · We offer our valued Ground Operations co ...

  • Jet2

    Passenger Service Agent

    hace 1 semana


    Jet2 Palma, España De jornada completa

    Job Description: · Join as a Passenger Service Agent and help us send our all-important customers on holiday · If you are 'happy to help' and passionate about delivering fantastic customer service, this could be the role for you. · What Can We Offer You? · We offer our valued G ...

  • Jet2 and Jet2holidays

    Passenger Service Agent

    hace 3 semanas


    Jet2 and Jet2holidays Palma de Mallorca, España

    Permanent Intermittent · - 20 Hours · **Salary** · - Competitive · **Country** · - SPAIN · **What you will be doing...** · - **If you are 'happy to help' **and **passionate about delivering fantastic customer service**, this could be the role for you. · - **What Can We Offer You? ...


  • Communauté D'Agglomération De Saintes Islas Baleares, España

    Agent / Agente des services hospitaliers (H/F) Publiée le 21 mai Offre n° · La Résidence Charles d'Orléans, située à Cognac est un établissement d'hébergement pour personnes âgées semi-valides et dépendantes de 90 places.Notre résidence refaite à neuve, est dotée des meilleurs é ...


  • TUI Palma de Mallorca, España

    Be right at the heart of our famous 24/7 TUI Destination Service Team as one of our international **Contact Centre Agents remotely**. As the friendly voice of TUI - you will use every single contact as an opportunity to make our guests smile and 'live happy'. · *** · **ABOUT THE ...


  • Communauté D'Agglomération De Saintes Islas Baleares, España

    Agent / Agente des services hospitaliers (H/F) Publiée le 21 mai Offre n° La Résidence Charles d'Orléans, située à Cognac est un établissement d'hébergement pour personnes âgées semi-valides et dépendantes de 90 places.Notre résidence refaite à neuve, est dotée des meilleurs équi ...


  • TUI Palma de Mallorca, España

    Be right at the heart of our famous 24/7 TUI Destination Service Team as one of our international **Contact Centre Agents remotely**. As the friendly voice of TUI - you will use every single contact as an opportunity to make our guests smile and 'live happy'. · **ABOUT THE JOB**: ...

  • MTS Globe Spain

    Representative Agent

    hace 1 semana


    MTS Globe Spain Palma, España

    MTS Globe Spain · MTS Globe is the biggest independently owned incoming company in Europe. Our network includes 65 destination offices in 19 countries in and around the Mediterranean Sea, the Atlantic Ocean, Northen Africa, the Black Sea, the Arabian Gulf and Mexico ́s Caribbean ...

  • Jet2

    Ramp Agents

    hace 1 semana


    Jet2 Palma, España Permanent Intermittent

    Join as a Ramp Agent and help us send our all-important customers on holiday · If you are 'happy to help' and passionate about delivering fantastic customer service, this could be the role for you. · What can we offer you? · We offer our valued colleagues a range of benefits inc ...

  • Vortx

    Yacht Operation Agent

    hace 2 semanas


    Vortx Palma, España CDI

    The role of a Yacht Operations Agent entails coordinating and supervising diverse facets of yacht operations to ensure seamless satisfaction for both crew and guests. Responsibilities include managing clearance activities to ensure compliance with maritime regulations, overseeing ...


  • Europcar Mobility Group Palma, España De jornada completa

    Descripción de la empresa · Europcar Mobility Group is a major player in mobility markets. Its purpose is to offer attractive alternatives to vehicle ownership, in a responsible and sustainable manner. With this in mind, the Group offers a wide range of car and van rental servic ...

  • Svensk Fastighetsförmedling

    Real Estate Agent

    hace 1 semana


    Svensk Fastighetsförmedling Islas Baleares, España

    Are you ready for your next exciting challenge? Do you want to be a part of something bigger and have the opportunity to fulfill people's dreams of owning a property on the beautiful island of Palma de Mallorca? Then we have the perfect opportunity for you · Your Next Step · Sven ...

  • Jet2

    Ramp Agents

    hace 3 días


    Jet2 Palma, España De jornada completa

    Job Description: · Join as a Ramp Agent and help us send our all-important customers on holiday · If you are 'happy to help' and passionate about delivering fantastic customer service, this could be the role for you. · What can we offer you? · We offer our valued colleagues a ra ...


  • Bluewater Yachting Islas Baleares, España

    Deckhand or Bosun/Bartender Role40m private motor yachtDeckhand is 3000/3.500 up to 4000/4.500 for a bosunStarting date ASAP in GenoaEnd of Oct or Full time MLC contract (Blue Water is involved on contract and payroll management)STCW - Med. Cert. - Tender Licence/YM2001-2 years e ...


  • Bluewater Yachting Islas Baleares, España

    Deckhand or Bosun/Bartender Role · 40m private motor yacht · Deckhand is 3000/3.500 up to 4000/4.500 for a bosun · Starting date ASAP in Genoa · End of Oct or Full time MLC contract (Blue Water is involved on contract and payroll management) · STCW - Med. Cert. - Tender Licence/Y ...

  • Lucasfox

    Senior Sales

    hace 1 semana


    Lucasfox Islas Baleares, España

    Palma de Mallorca, Spain | Posted on 06/05/2024 · We're on the lookout for experienced and enthusiastic Sales & Listing agents to join our fantastic team at Lucas Fox in Mallorca · At Lucas Fox, we have a diverse portfolio of high-quality properties in some of Spain's most desi ...

  • Six Senses Ibiza

    Reservation Host

    hace 4 semanas


    Six Senses Ibiza Islas Baleares, España

    Cuando viajas a Six Senses en el extremo norte de Ibiza, no solo llegas a un destino, sino que viajas a una frecuencia diferente.Escapándote a una cristalina Cala Xarraca, donde las 137 habitaciones, residencias, mansiones, suites con piscina y cuevas frente al mar son un escenar ...