Clinical Advisor - Madrid, Community of Madrid
hace 3 semanas

Job summary
The Clinical Advisor - Iberia role is based in Spain and reports to the Clinical Excellence Head and will be responsible for executing daily clinical advisory activities. This role ensures efficient handling of clinical queries, case management, and communication while supporting the Clinical Success Manager in addressing any escalations.Responsibilities
- Execute calls assigned to you in a timely manner, ensuring each interaction meets the established standards of quality and effectiveness. ,
- Maintain high-quality standards in all calls conducted, ensuring they adhere to company protocols and client expectations. ,
- Manage follow-ups with CEN doctors assigned to you, ensuring their cases are reviewed, and any necessary communications are handled effectively. ,
Descripción del trabajo
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