Deputy Team Leader - Madrid, España - HITACHI EUROPE S.A. (SPAIN)

HITACHI EUROPE S.A. (SPAIN)
HITACHI EUROPE S.A. (SPAIN)
Empresa verificada
Madrid, España

hace 1 semana

Isabel García

Publicado por:

Isabel García

beBee Recruiter
Descripción

Description

Summary:


Duties:


  • Reviewing orders for accuracy checking pricing, availability of parts, billing & shipping address.
  • Order processing of spare parts / machines and complete product orders using SAP / SD ERP system
  • Configuring machines based on specifications provided by product specialists
  • Responding to quotes, lead time and general enquiries from existing and new customers.
  • Liaising with various technical departments across multiple sites worldwide for assistance based on technical enquiries received from distributors
  • Notify customers on progress of orders and when ready to ship
  • Verifying documents package when orders are ready to ship
  • Investigating and resolving dispute resolutions (wrong part shipped, short shipment, damaged delivery)
  • Creating request of credit and debit memos.
  • Maintaining the spreadsheet files up to date
  • General day to day administration (filling, answering telephone etc.)

Experience & Qualifications:


  • Excellent communicator & team player
  • Good SAP / Excel skills are mandatory (Sap Hana 4, module SD)
  • Fast learning Ability
  • Methodical and with organizational capacity
  • Good management of stress and problem solving
  • Understanding/experience in international shipping
  • Bilingual in English language mandatory
  • French or other languages are a plus.
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