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    Solutions Engineer - Madrid, España - UiPath

    UiPath
    UiPath Madrid, España

    hace 1 semana

    UiPath background
    De jornada completa
    Descripción

    Posting Details

    Life at UiPath

    The people at UiPath believe in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power.

    To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose

    Could that be you?

    Your Mission

    We see boundless potential in the way we live. It drives the way we work. Our culture is our most valuable asset. It acts like a compass for us. We are fast, immersed, humble and bold. And that's not just words on the walls.

    Eliminating time-consuming tasks means people get to do more of what they love. It's an inspiring, high stakes challenge that motivates us, and this common passion bonds UiPath employees globally. We all strive every day to be better and to accelerate human achievement.

    We make software robots, so people don't have to be robots. Would you like to be part of this journey?

    Your mission: will advise and guide a wide variety of customers, ensuring they introduce UiPath products successfully, adopt it widely and continually driving business value from UiPath.

    What you'll do at UiPath

  • Support end-to-end sales activities & create strong value propositions
  • Empathize with every aspect of the customer experience, putting customers' needs first
  • Work with cross functional teams to ensure delivery of strong RFx's, contextualized demos and powerful POCs
  • Address client concerns around technical capabilities, information security, and platform architecture pre and post sales process
  • Maintain high levels of customer engagement (including on site meetings) with a focus on customer satisfaction and loyalty
  • Conduct workshops, trainings, business reviews and proactively suggest solutions to common customer challenges
  • Engage in product release cycles to promote new releases and provide feedback on the product roadmap internally
  • Continually identify and develop new uses for UiPath that drive adoption and that align to customers' business needs and strategic goals
  • Proactively spot and correct any issues that could affect customer satisfaction or retention
  • Coach customers to be product experts and train their teams on UiPath best practices so they become increasingly self sufficient
  • Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers
    • What you'll bring to the team

  • 7+ years relevant work experience in a customer-facing, account management or strategic consulting organization
  • Solid technical background with hands on experience in digital technologies (having a technical background is highly beneficial for the role)
  • Experience in Testing, Process Mining and Task mining tools is a plus as well as datamining and BI
  • Experience in intelligent Document Understanding tools for extracting insights and automating document processing tasks
  • Results-oriented and outcome-based mindset
  • Excellent verbal and written communication skills
  • Strong analytical skills and problem-solving mindset
  • Self-motivated, proactive approach with innovative ideas to inspire customer loyalty and adoption
  • Strong communication and interpersonal skills with proven experience building strong internal and external relationships
  • Diplomacy, tact, and poise under pressure when working through customer issues
  • Team player attitude with the ability to work in a fast-paced environment
  • Fluent written and spoken English & Spanish is mandatory - Portuguese is a plus

    • #LI-CD3

    Maybe you don't tick all the boxes above— but still think you'd be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can't be learned.

    Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.

    We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy

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