IT Service Professional - Tres Cantos, España - Siemens Mobility

Siemens Mobility

Empresa verificada

Tres Cantos, España

hace 6 días

Publicado por:

Isabel García

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Descripción

Job ID:

Company:

Siemens S

A
Organization:

Global Business Services
Job Family:
Information Technology
Experience Level:
Experienced Professional
Full Time / Part Time:
Fulltime
Remote vs Office:
Office/Site only
Contract Type:
Permanent
Location:This position is open for Spain, Lisbon, Portugal and Bratislava, Slovakia

Note:

Please submit your CV in English.
The time to change is now

As Partner of Choice, Global Business Services (GBS) center support mainly Siemens' companies worldwide to achieve excellence in their internal processes in areas such as Finance, Human Resources, Information Technology, Supply Chain, Customer Care and many more.- GBS is organized in many Business Lines and Service Lines that provide this support (not only) within Siemens' companies.

At GBS Finance, we aim to act as Business Partners side by side with the Management of the Operations that perform these activities contributing with accurate and timely financial records to guide business decision-making.

Want to know more about GBS? Check out here
Are you ready to be part of the change and help us make real what matters?

We Make Real What Matters

This Is Your Role:

Run IT operations and maintenance activities for the Siemens Talent Acquisition/ Talent Management Landscape.
Ensure service quality (e.g. incident, problem, performance, capacity, or escalation management).
Ticket tracking, monitoring and escalation
Be the contact for the internal and external support organization
Point of contact for customer, cybersecurity officer, data protection officer, SCM, BA and SaaS suppliers and partners as part of the provider management
Support in change management for the respective service.
Act as a project manager for topics in his/her area of responsibility.
Continuously improve processes with support/test teams and the community.
Support the product owner refining user stories from technical point of view.
Contribute to the scope definition and roadmap including release planning.

Use Your Skills To Move The World Forward.

Bachelor's degree in computer science, information technology or related fields
At least 3 to 4 years of proven working experience with IT services, ideally in HR / P&O area
Know how about HR services
General know how about global IT setup and IT architecture within Siemens
Experience in designing and analyzing processes
Knowledge on ITIL service management processes
Used to act in an international environment with virtual teams
Strong analytical capabilities needed to be able to overlook the complex integration aspects and dependencies
Good communication skills
Strong customer orientation
Experience with working in agile teams and with agile methodologies (e.g. SCRUM)
Organizational skills
Fluent English language skills (speaking and writing)

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If you don't meet all the requirements, don't worry, we still want to meet you #LI-VVG #LI-HYBRID #Siemens #PeopleAtSiemens #GBSpartnerofchoice #womenintech #women #womeninstem