Account Manager - Madrid, España - Uber

Uber

Empresa verificada

Madrid, España

hace 2 semanas

Publicado por:

Isabel García

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Descripción

About the Role
***The Grocery & Retail Account Manager will drive business growth and innovation by handling a critical portfolio of partners. You will be able to build processes and scale efforts to achieve an expansion of the merchant's business at Uber. A successful Account Manager deeply understands our partners, builds positive relationships with decision makers, influences throughout the organization, and effectively identifies and exploits opportunities to improve core business metrics.

What You'll Do
***- Responsible for developing the topline (orders, clients, revenue) and operations of your portfolio of merchants

Build longterm relationships with the retailers, ultimately improving their business metrics, marketing efforts, engagement and satisfaction
You'll be a key influence in their delivery business and will provide strategic recommendations based on your knowledge of the industry, data analysis and expertise
Support a portfolio of clients with day to day asks as well as long term plans
Act as an ambassador of Uber Eats mission, brand, and product

Basic Qualifications
***- +4 years proven experience in an account management role incl experience in relationship management

Customer obsession, proactivity and willingness to build positive and lasting relationships with our partners, bringing them added value and helping them reach their potential on Uber
Good communication and interpersonal skills, with the ability to persuasively communicate recommendations and influence stakeholders
Analytical skills: Ability to analyze data (experience with excel is needed) and derive conclusions from it to provide recommendation to partners
Ability to develop strategies, execute initiatives and be able to work independently to take something from start to finish
Good attention to detail to become a trusted business partner for the merchants using the Uber Eats app
Willingness to get into the weeds (no matter how deep) and push through despite difficulties
Experience running processes at scale and project managing
English working proficiency and Spanish native proficiency

Preferred Qualifications
***- Interest about on demand delivery and retail