Administrative Services Assistant - Benitachell, España - Lady Elizabeth School

Lady Elizabeth School

Empresa verificada

Benitachell, España

hace 1 semana

Publicado por:

Isabel García

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Descripción

Description
Administrative Services Assistant Role Profile

LES ́ Mission:

We provide an enriching, learning-focused education of the highest standard which allows our pupils to achieve both success and experience failure in a safe and supportive environment.

Staff, pupils and parents share the fundamental expectation of a positive attitude to learning.

We nurture our pupils, encouraging them to develop a Growth Mindset to ensure they become resilient and persevere in the face of challenges.

Happy, respectful, internationally-minded pupils, staff and parents are the core of our community. We support our pupils and staff to constantly get better and improve themselves. We do this as a team, without exception.

At ISP, everyone is a learner.

As a senior leader, you model learning and a growth mindset, demonstrating a desire to learn and build on your knowledge, skills and understanding in leading learning and the learning of others.

You foster the learning and growth of your leadership team, which will be fundamental to your success.

Learner (ISP definition)

The ISP learner recognises that their mindset, experiences and actions drive their learning outcomes.

With this awareness, they exercise voice, choice, and ownership over their process of learning - leading their learning and the learning of others.

Reporting To:
Head of Administration

Head of School

ISP Principles

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Well-being and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding issues and acting and following up on all concerns appropriately.

Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.

Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.

Key Responsibilities:

Transportation coordination:

Overall coordination the bus routes
Subscriptions and changes in ridership
Managing bus route app for parents and bus monitors
Troubleshooting when there are problems on routes
Managing claims
Acting as LES point person for communication with all bus supplier employees

Dining Hall coordination:

Ensuring quality of food services
Giving feedback from LES clients to food service provider and building improvement plans
Managing subscriptions
Ensuring school billing is to correct users

Uniform administration:

Showing families how to use the online shop
Maintaining current status for online shop
Coordinating with offsite physical shop for tryons
Acting as chief communicator for LES for uniform
Distribution of uniforms upon delivery
Control uniform banking (collections) on purchases and orders
Managing invoices from uniform supplier

School Accidents (Pupils) administration:

Supporting families
Managing claims

with insurance company

Accounts Receivable /Billing:

Keeping records on outstanding debts
Communicating with families with outstanding debts and recovering outstanding fees
Regularly reporting to Head of Administration / Finance and, as needed Head of Finance (Iberia)

- invoicing accounts, as requested

Using Student Information System for invoicing

Other responsibilities:

Other duties, as assigned by either the Head of School and/ or Head of Administration (e.g. one off projects)
To support the administration team in periods of absences, ensuring the reception is always covered and client queries are dealt professionally within a timely manner
The above details are not exhaustive and the post holder may be required to undertake tasks, roles and responsibilities as may reasonably be assigned to him/her by the Senior Leadership team

Skills, Qualifications and Experience

Essential:

Initiative, energy, drive and competitive spirit
Proficiency in English and Spanish
Customer service orientation and negotiation skills
Flexible, positive and "cando" attitude to work
Similar successful experience in a business or administrative environment.
Commitment to safeguarding and equality for staff and pupils and being able to implement it in everyday practice.
Good communication and effective problemsolving skills
To be friendly and cooperative when working with colleagues as part of a team
To have excellent management skills and to be able to follow the school's disciplinary code
Ability to work under pressure and prioritise effectively
Commitment to maintaining confidentiality at all times
A commitment to getting the best outcomes for all staff and pupils and promoting the ethos and values of the school

Desirable: