Field Service Engineer - Madrid, España - Signify

Signify
Signify
Empresa verificada
Madrid, España

hace 4 semanas

Isabel García

Publicado por:

Isabel García

beBee Recruiter
Descripción
Job Title

Field service engineer


Job Description:

We are Signify, the new company name of Philips Lighting. We're the world leader in lighting for professionals, consumers and for the Internet of Things. Our passion for sustainability makes us one of the top 10 greenest companies in the world.

See #SignifyLife through the eyes of our employees

Working as a Field Support Engineer (Iberia) at Signify is dynamic. You'll be responsible for delivering service procedure to customers aligning with global service standards and processes. We're greater together through peer learning in our globally diverse team, with different backgrounds and nationalities.


We're looking for a Field Support Engineer (IIG) who'll be responsible for delivering service procedure to customers aligning with global service standards and processes.

You'll be part of the Signify Iberia Customer Support Department and its responsibilities are delivering service procedure to customers aligning with global service standards and processes, so delivering high quality customer support must be in your DNA.


Manager:
Santiago Erice


Location:
Madrid


Job Profile:
Field Service Engineer H15

Grupo de Convenio: 4


We're looking for a Field Support Engineer who'll be responsible for delivering service procedure to customers aligning with global service standards and processes.

You'll be part of the Signify Iberia Customer Support Department and its responsibilities are delivering service procedure to customers aligning with global service standards and processes, so delivering high quality customer support must be in your DNA.

What you'll do

  • Ensures timely and correct execution of Service obligations in accordance with the contracts.
  • Drives feedback loops towards Systems & Service Centers/BG and monitors (remotely) systems at customer locations and act on deviations.
  • Proposes additional Services as required through maintaining intimate customer relationship like provides special / custom training to customers upon request
What you'll need

  • Bachelor of Engineering in Electronics / Telecommunications / Computer Sciences or Masters in Technology
  • Experience working on knowledge of trouble shooting and maintenance
  • Strong Customer focus and empathetic listening approach
  • Delivers on commitments and possesses strong learning agility
  • Fluent in English, Spoken, Written Comprehension
Más ofertas de trabajo de Signify
Ver todas las ofertas de empleo de Signify