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    • Benefits Specialist - Valencia - Velocity Global

    Velocity Global
    Velocity Global Valencia

    hace 2 semanas

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    Descripción

    Create a Better Future

    Do you want to make a difference in the world and contribute to a sustainable future? We believe that by developing technology and gaining know-how, we can tackle the climate challenge. Our commitment to this goal is demonstrated through Mission Zero, our pledge to enable our customers to move towards zero emissions in mining and cement.

    We need your skills, curiosity, and drive for change to fulfill our goal. Together, we enable our customers to produce materials needed for a better future.

    Your Responsibilities

    You will be responsible for coordinating proposal work and order execution, ensuring customer satisfaction through daily contact with customers and Service Engineers. You will also liaise with Area Sales Managers and other Service Units globally.

    • Translate customer requirements into proposals, Order acknowledgements, and invoices.
    • Handle service cases within the organization.
    • Build good relations with customers and colleagues externally as well as internally.

    Your commercial mindset and service-oriented approach will be essential in this role. The work location is at our office in Madrid, Spain, where you will interact with customers from a truly multicultural environment.

    Your Qualifications

    To succeed in this role, you will need:

    • 1-3 years of experience in estimating, issuing services proposals, creating Proposal Orders, project creation, including all travel needs.
    • Prior experience with end-to-end customer service coordination.
    • A commercial mindset, communication flow with external customers, and a structured work approach.

    We are an equal-opportunity employer, embracing diversity and equality by promoting an inclusive environment. We encourage applicants of all backgrounds and perspectives to apply.

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