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    • Customer Service Representative - Santander - Accs - Ares Customer Care Solutions Gmbh

    Accs - Ares Customer Care Solutions Gmbh
    Accs - Ares Customer Care Solutions Gmbh Santander

    hace 1 mes

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    Descripción

    Job Overview

    We are currently recruiting a highly skilled and enthusiastic Customer Experience Advisor to join our team in the UK. This role involves providing exceptional customer service, resolving queries and issues, and building strong relationships with customers.

    Key Responsibilities

    • Act as the first point of contact for customers in branch or over the phone, answering their queries and resolving any issues they may have.
    • Assist with day-to-day transactions, servicing, and other tasks as required.
    • Build strong relationships with customers by actively listening to their needs and providing solutions that meet their expectations.

    Requirements

    • Proven ability to deliver outstanding customer service either from a face-to-face or telephony background.
    • The ability to communicate effectively with customers to truly understand their needs.
    • A real desire to go above-and-beyond for customers.
    • Effective team working skills with a flexible, can-do approach to work.
    • Openness to a broad range of activities even if outside of standard expectations.

    What You'll Get

    In this exciting role, you'll receive:

    • A competitive salary of £22,400 per year.
    • An additional £500 annual cash allowance to spend on great benefits.
    • The opportunity to develop your skills and knowledge in a dynamic and supportive environment.
    • A chance to be part of a close-knit team that values collaboration and mutual support.

    About Us

    Santander is committed to creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We believe in living our values of Simple, Personal, and Fair, and we're dedicated to attracting, retaining, and developing the most talented and committed people through our inclusive culture.

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Customer service representative