Cx Reporting - Barcelona, España - Firmenich

Firmenich

Empresa verificada

Barcelona, España

hace 1 semana

Publicado por:

Isabel García

beBee Recruiter

Descripción

Location:
Barcelona, Spain

Hybrid working model

Key Responsibilities:

Drive Data-Driven culture across Supply Chain Customer Experience (CX)

Define the CX data strategy & drive implementation

Identify key data sources and work with the BI team to automate reporting

Deploy Project metrics in conjunction with CX CoE

Deploy methods to measure process adherence across CX CoE

Support CX CoE Team on the development of all adoption metrics tracking

Lead Data Mining Project for CX COE

We Value:

A degree in supply chain management, logistics, business administration, or a related field

5 years of experience in the supply chain, logistics, or a related function and at least 3 years of customer service experience

Solid knowledge of Prescriptive Analytics, Data Visualization & Data Mining

Excellent oral, written, and presentation skills in English, with the ability to make the complex understandable, and actionable

Abilities of analysis, organization, presentation, communication, and teamwork

We Offer:

Join a highly socially and environmentally responsible company

Work in a global and intercultural environment

The ability to be a part of a highly creative and imaginative team in an incredibly competitive and inspiring industry

Work in a very dynamic, expert, and passionate team

A creative mindset to inspire our customers and consumers worldwide

Leadership, learning, training, and development plans

Competitive base salary, variable compensation plans such as profit sharing (prime), and an enviable set of benefits

LI-Hybrid