Camarero/a- Casa de las Artes Meliá Collection (36489) - Madrid, Madrid provincia

Job summary

We are looking for a server to provide exceptional and personalized service to our guests, ensuring a gastronomic experience that reflects the elegance, art, and hospitality of Meliá Collection.

Responsibilities

• Receive and attend to clients with courtesy, professionalism, and warmth.
• Take food and drink orders, advising on the menu and pairings.
• Serve dishes and drinks efficiently and aesthetically.
• Maintain the cleanliness and presentation of tables and service areas.
• Collaborate with the kitchen and other departments to ensure a smooth service.
• Manage payments and billing accurately.
• Know and apply the hotel's quality, sustainability, and food safety standards.
• Participate in internal training sessions on product, protocol, and customer service.

Qualifications

• Previous experience in luxury hotels or high-end restaurants (at least 1 year).
• Middle to high level of English; other languages are valued.
• Knowledge of service techniques, protocol, and customer service.
• Proactive, elegant, and detail-oriented attitude.
• Ability to work in a team and under pressure.
• Flexibility in scheduling and availability for rotating shifts.

Descripción del trabajo