- Pro-actively contribute to a compelling Product Vision and Strategy using stimulus such as the Digital/ Strategy, customer needs, stakeholders' needs and external best practice (Incl. risk/compliance/security).
- Understand business & customer needs (from all markets)
- Translate high-level product roadmap into achievable product backlog features
- You'll communicate the overall strategy and goals for your Product to your Product team . You'll then input into ideation and start to engage with stakeholders and other Digital teams to create new ideas.
- Define, develop and prioritise the product backlog for your product team
- Work with digital analysts and optimization & insights to ensure that all product Epics and features have a clear line of sight to business value and are prioritized to deliver maximum commercial benefit from development time.
- Ensure that product dependencies on other product teams across TUI are well understood and briefed to relevant product managers.
- Translate high-level product roadmap into achievable product backlog items. Provide insight for defining and planning the overall Product Roadmap based on specialised knowledge in your area.
- Ensure you have a clear prioritised backlog and roadmap which will increase engagement, conversion and other KPI's.
- In collaboration with the whole team compose & validate User Epics, User Stories & Acceptance Criteria to a high standard before releasing
- Discuss technical debt with delivery team and priorities
- Define (monitor & drive) high level product KPIs, OKRs or success metrics
- Work with digital analysts and optimization & insights and take personal ownership of relevant KPIs and ensure that all developments are aligned to drive performance and have clear metrics, tracking mechanisms and targets.
- Experiment often and use 'Inspect & Adapt' approach to continuously refine
- Use all data sources available to understand the different user behaviors across markets to improve user experience
- Highlight under-performance of metrics and develop plans in the roadmap and backlog in conjunction with the Product Owner to address these.
- Liaise with a variety of key stakeholders in development and business areas, building strong working relationships, e.g. Global product owner, Head of product, Product Manager, Relevant business director, Service desk, Heads of enabling/foundation teams Head of technology, Other services, Customers, UX/UI teams across TUI, Other pods and product teams, SCO / merchandising / ancillaries teams Technology team lead
- Create informative and inspiring demos to bring the features to life for stakeholders and the team.
- Provide regular high quality updates to Market teams, ensuring that deliveries across the product team are showcased and future feature prioritisation is well understood.
- Work closely with stakeholders and ensure all stakeholders are updated on a regular basis.
- Produce regular updates on development progress, KPI performance, and comms for governance meetings.
- Drive feature delivery with product teams
- Work with QA, test & release teams to ensure all features are of the highest quality and timely.
- Ensure best practice approach to product ownership
- Works with digital analytics and DX to generate new ideas
- Liaise with a variety of key stakeholders in development and business areas
- Gain and maintain an expert understanding of the travel industry, TUI's business and our drivers of value and wider dynamics in each source market and our competitors.
- Understand TUI's customer segments and behaviors. Use this insight to inform and influence plans and development around KPIs
- Ensure TUI's product backlog maintains a healthy balance between new and innovative capabilities with market onboarding and optimisation.
- Passionate about IT tools and related practices and able to work backwards to technology
- Solid understanding of IT capabilities and how to support the domain teams to consolidate and modernise; with a strong focus on sustainability, re-usability, proactive improvements, consultation, well-architected, operational health and security.
- Good skills in Jira ServiceDesk, Jira, Confluence and associated/similar tools.
- Solid understanding of Cloud Computing and AI technology
- Customer focused with a passion for operational excellence
- An understanding of Agile, and able to manage a product backlog
- Good communication skills, able to communicate the Product Strategy to the relevant Stakeholders
- Able to understand user feedback and analytics and make informed decisions
- Able to positively engage with stakeholders and their Product team
- Good commercial and decision-making skills, able to input into Ideation and Roadmaps.
- Able to contribute to making clear and well-thought recommendations to influence decisions.
- Experience in proactively identifying opportunities and problem solving
- An understanding of brilliant user experience, and an ability to deliver this whilst removing complexity
- Working in the leading global tourism group: We stand for intercultural cooperation and offer the opportunity to work in international projects and teams.
- Fantastic holiday benefits including discounts, special offers
- Mobile working, flexible working hours and working from abroad: We believe that work is something you do, not where you go. Our offer: TUI Way of Working
- Health and Wellbeing support in five key areas – Health, Social, Community, Career and Financial
- Development and career opportunities: We offer a wide range of digital training and international career opportunities.
- Additional benefits relevant to the local market that you'll be based in
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Product Owner IT ToolsFlexibel; Porto, Portugal; Madrid, Spanien; Palma, Spanien; Lissabon, 4 weitere Standorte - TUI
Descripción
ABOUT THE JOB
As a Product Owner , your key areas of responsibility and accountability will be:
Contribute to the Product Vision and Roadmap:
Product Backlog:
Monitor and drive KPI business performance:
Stakeholder Management:
Deliver enhancements & new features:
ABOUT YOU
ABOUT OUR OFFER
