Customer Service Representative - Barcelona
hace 3 días
Descripción del trabajo
Exciting Opportunity: Customer Service Representative (Slovenian) in Barcelona
Position: Customer Service Representative (Slovenian)
Location: On-site in Barcelona
Employment Type: Full-time (38.5h/week) with a Temporary Contract
Join our dynamic team in Barcelona as a Customer Service Representative for a prestigious travel company If you're passionate about delivering top-notch customer service and love working in a multicultural environment, this is the role for you.
What Youll Do:
- Engage with international travelers and accommodation suppliers, understanding and addressing their needs with the highest level of service.
- Handle inquiries related to services, payments, and technical requirements via email and phone.
- Ensure smooth communication by providing accurate information and following set processes.
- Be the go-to problem solver, navigating tricky situations with a positive and motivated mindset.
What Were Looking For:
- Languages: Slovenian (C2) and advanced English.
- Skills: Strong communication, interpersonal abilities, and PC proficiency (Office 365, CRM Database).
- Mindset: Solution-driven, goal-oriented, and adaptable to changing priorities.
- Experience: Prior customer service or contact center experience is valued.
- Location Flexibility: Ability to work on-site and remotely (within 100km of the office).
What We Offer:
- Feel Good Program: Enjoy Spanish lessons, fun activities like beach volleyball and roller skating, and quizzes with prizes
- Health Insurance: Free private health insurance upon receiving a permanent contract.
- Flexible Benefits: Nursery school transport options after probation.
- Work Environment: Modern offices well-connected by public transport, near the Glories shopping mall (Westfield).
- Perks: Free coffee every day and fresh fruit once a week.
- Career Growth: Be part of a leading department with excellent learning and development opportunities.
- Training: 3 weeks of initial training with ongoing personal coaching.
Ready to embark on this exciting journey with us? Apply now and take the next step in your career
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